Jerry Trotter
Jerry Trotter at Matthews Chrysler Dodge Jeep Ram of Great Bend
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Jerry Trotter

Assistant Service Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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5.0
15 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

5.0

15 Reviews

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15 Reviews of Jerry Trotter

April 30, 2025

Dealership Rating
Employee Rating

Service was completed promptly and as requested. Staff was friendly and attentive. Service, sales and waiting areas were very clean, neat and well kept. More

by mclaughlinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Matthew Gregory

May 01, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi -Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 08, 2025

Dealership Rating
Employee Rating

Great Service as always. I would tell all of my friends about the great service that i get Here More

by jameyny692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Matthew Gregory

Apr 09, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

March 11, 2025

Dealership Rating
Employee Rating

I had problems they took care of the problems thank you again for everything very much appreciate it More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, CJ O'Brien

Mar 12, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

March 11, 2025

Dealership Rating
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I had no trouble at all; they were very friendly. Thank you again for everything. More

by robhall0124
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

Mar 17, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 10, 2025

Dealership Rating
Employee Rating

Everything was excellent. No issues at all Quick and courteous service as usual. I always get great service here. More

by lakeroy2002
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

February 06, 2025

Dealership Rating
Employee Rating

Quick and friendly service that was done efficiently. They accommodated me in every way imaginable Jerry and Tray were made the experience great More

by gregorylee867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tray Perry

Feb 07, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 21, 2025

Dealership Rating
Employee Rating

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 22, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

January 09, 2025

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Employee Rating

Although my 2023 Jeep Compass has been a disappointment quality wise, Matthews has tried their best to make it right. More

by grosenwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

Jan 10, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 26, 2024

Dealership Rating
Employee Rating

Excellent customer service. Known by name. Always seem grateful towards customers and listens to them! More

by rexwalter1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

Dec 27, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 21, 2024

Dealership Rating
Employee Rating

Matthew's Auto in Great Bend delivered! Following a disappointing experience at another dealership, we were apprehensive about trying again. Fortunately, I located a Jeep at Matthews in Ves More

by Kristaflaherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Krista- We’re so glad to hear you had a great experience with Josh! Thank you for your business and the great review!

1

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