Jerry Ward
Jerry Ward at Jerry Ward Autoplex

Jerry Ward

Owner

Jerry Ward Autoplex

524 E Reelfoot Ave
Union City, TN 38261

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4.9
526 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

43 yrs

4.9

526 Reviews

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526 Reviews of Jerry Ward

November 30, 2025

Dealership Rating
Employee Rating

They have the best staff , and are very helpful . And go all out to find what you're looking for and the price range you want More

by tasmoore78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Gorton, Devin Burnside

Nov 30, 2025

Jerry Ward Autoplex responded

Thank you for choosing Jerry Ward Autoplex. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 23, 2025

Dealership Rating
Employee Rating

My friend Tony made this process enjoyable and had me out the door in record time. Great experience and good conversations, made this process even better. Thank you Tony and Jerry Ward Autoplex! More

by midyett.jalena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Dobson

Nov 23, 2025

Jerry Ward Autoplex responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

October 24, 2025

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Employee Rating

Great selection of cars. Great service by the salesman showing all your options. Great feeling of a great deal from the owner. Great service department. More

by marty_corum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Jerry Ward Autoplex responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jerry Ward Autoplex. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2025

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Did everything to make sure I was pleased with my vehicle, very professional and classy More

by mitchdawg804
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Akers, Mark Breeden

Oct 22, 2025

Jerry Ward Autoplex responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jerry Ward Autoplex.

October 12, 2025

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Employee Rating

Good guys who keep good vehicles and try to do what it takes to help the customers. More

by Racerman03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Akers, Mark Breeden

Oct 13, 2025

Jerry Ward Autoplex responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 11, 2025

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I recently purchased a 2024 Tahoe from Jerry Ward. Jerry goes beyond and treats you like family! This is my 3rd purchase from him. More

by Momride1997
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Jerry Ward Autoplex responded

Thanks for sharing about your experience with Jerry Ward Autoplex. We appreciate your business and hope to see you again soon!

October 11, 2025

Dealership Rating
Employee Rating

This is my third purchase from here and I highly recommend them to anyone looking for a vehicle. They are very great and professional people employed here. As a pastor it is very encouraging to go i More

by shopfun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Akers, Mark Breeden

Oct 11, 2025

Jerry Ward Autoplex responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jerry Ward Autoplex are glad to have you as a customer.

October 03, 2025

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Employee Rating

Routine oil change! !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was comin More

by tammycherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Jerry Ward Autoplex responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 26, 2025

Dealership Rating
Employee Rating

Great service Jerry Ward service department gets you in an out welcome place to sit an wait watch tv while waiting More

by babygirl_likes_purple0275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Jerry Ward Autoplex responded

Thanks for sharing your thoughts about your experience with Jerry Ward Autoplex. We appreciate your business and hope to see you again soon!

June 04, 2025

Dealership Rating
Employee Rating

DEVIN was great I would highly recommend anyone looking for a vehicle to check out jerry ward More

by shalmoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Petty, Devin Burnside

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