Jesse Friedman | Page 13

Jesse provided extraordinary customer service at Tucson Subaru. He was pleasant, professional, explained my service well and answered all my questions. Thank you for extraordinary customer service! Subaru. He was pleasant, professional, explained my service well and answered all my questions. Thank you for extraordinary customer service! More

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Exceptionally poor service. Tried to get me to pay deposits to cover warrenty fixes. Doesn't understand the warranty package his own dealership sells. deposits to cover warrenty fixes. Doesn't understand the warranty package his own dealership sells. More

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I have been using Tucson Subaru’s service department for some time. I am extremely grateful for the professional help of Jesse Friedman, service advisor! some time. I am extremely grateful for the professional help of Jesse Friedman, service advisor! More

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I made an appointment for an oil change and mentioned recently purchasing the car. After 2 hours I walked up to Jessie’s desk and he said he was just about to go find me. He then handed me a list of sugg recently purchasing the car. After 2 hours I walked up to Jessie’s desk and he said he was just about to go find me. He then handed me a list of suggested services that totaled over 5K dollars, including “alignment with new tires” and “rear wiper replacement” (on there twice although there’s only 1 rear wiper) When I asked about this he was condescending, answered 3 different phone calls in the middle of our conversation, then said “some people want to fix things before they become an issue but if I want to let it run to the ground that’s fine”. He said the new tires were on there because they “hadn’t noticed the tires are new” (they were purchased 2 weeks ago). I left the dealership wondering why expert mechanics would have a difficult time identifying new tires and why they were so eager to add a list of excessive services that they are not able to justify. Jesse was extremely disrespectful, I will not be back. More

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From the moment I stepped out of my car thru the decision making, purchase and service every experience has been exceptional. Every employee I come into contact with greets me with a smile and asks how they making, purchase and service every experience has been exceptional. Every employee I come into contact with greets me with a smile and asks how they can help. I really do feel like I'm a part of the Subaru family, and I'm thrilled with my Subaru Outback! More

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Great sales, finance and service teams. Everyone is focused on assisting the customer. We always trade-in and buy our new cars at Tucson Subaru. focused on assisting the customer. We always trade-in and buy our new cars at Tucson Subaru. More

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My Subaru's have been my favorite's . coming to the dealership was always a pleasure. The latest experience while deciding to trade has been made extra special due to the courtesy shown by everyone in dealership was always a pleasure. The latest experience while deciding to trade has been made extra special due to the courtesy shown by everyone in contact. More

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Jesse did a terrific job of getting me in, getting me a loaner car, and completing the work on time...Forester is running great.thx loaner car, and completing the work on time...Forester is running great.thx More

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This is a very fine dealership. They are well organized, a pleasure to work with, and fairly priced. I highly recommend Jesse Friedman as a service advidor!! a pleasure to work with, and fairly priced. I highly recommend Jesse Friedman as a service advidor!! More

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We love going to Tucson Subaru because they treat us so well.! Jesse greeted us and walked through the process of what would be done today and how long it would take, and he was right on the money! He was well.! Jesse greeted us and walked through the process of what would be done today and how long it would take, and he was right on the money! He was fun to talk to,And he adjusted the clock on our car so I would have the proper time from now on! We recommend our Subaru dealer to anyone who is interested in a new vehicle! More

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