14 Reviews of Jessica Love
May 03, 2025
I brought my Pilot in because the rear camera quit functioning properly- camera itself was working, but would no longer change color or beep as I backed up to another vehicle or object. I was told tha functioning properly- camera itself was working, but would no longer change color or beep as I backed up to another vehicle or object. I was told that they would have to replace the camera. Service technicians “installed new rear camera sensors working as designed per last update”. I paid $702.18, got into my car, backed up to the vehicle behind me, and it still DID NOT BEEP! If that was the purpose of my bringing in my vehicle, why were they going to have me pay for a new camera and send me home with NOTHING fixed? Apparently your staff just installs parts without ensuring that they actually fix the problem. I AM VERY DISAPPOINTED!!! And now your service manager THINKS it needs some cables replaced, so I have to come back AGAIN, but can’t get in until 5/9. My question is, why didn’t they actually test it out to see that they hadn’t fixed my problem at all before they were going to send me home? You get a zero rating from me on this one! More
Other Employees Tagged: Jim Hunter , Parts changer?????
April 26, 2025
2 hours for oil change. Worst service I’ve had with Honda brainerd in 7 years. Building and workers no longer functional to provide good service. Too much turn Worst service I’ve had with Honda brainerd in 7 years. Building and workers no longer functional to provide good service. Too much turn over in employees. It’s obvious management is very poor More
Other Employees Tagged: Jim Hunter
April 18, 2025
Pleasant and informative. I need twelve more words for you to accept this. Thank you I need twelve more words for you to accept this. Thank you More
Other Employees Tagged: Connor Marichalar
April 15, 2025
Pleasant and informative. I need twelve more words for you to accept this. Thank you I need twelve more words for you to accept this. Thank you More
Other Employees Tagged: Connor Marichalar, Jim Hunter
April 09, 2025
Friendly, helpful staff. Tim helped me through the entire buying process and answered all of our questions quickly and easily. Tim helped me through the entire buying process and answered all of our questions quickly and easily. More
Other Employees Tagged: Jason Melin, Fred Draves, Timothy Feidler
March 28, 2025
Very complete an assuring the job was done correctly and in a timely manner until the next mantainece is needed in a timely manner until the next mantainece is needed More
Other Employees Tagged: Jim Hunter
March 26, 2025
Very friendly and accomodating . .treat you like a family....very helpful and always there for you... .treat you like a family....very helpful and always there for you... More
Other Employees Tagged: Jason Melin, Jim Hunter, Fred Draves, Luke Jordan , Brandon Gruber
March 16, 2025
My service was much less expensive than I expected, plus they repaired my broken windshield wiper at no additional charge. they repaired my broken windshield wiper at no additional charge. More
Other Employees Tagged: Jim Hunter