Jessica Love

great service and personnel! waiting area nice - coffee and donuts on Thursday = we would recommend waiting area nice - coffee and donuts on Thursday = we would recommend More

by familyg Verified Customer Verified Customer

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Every time I go into service department I’m greeted with a smile and a welcome, service had been quit and nice to know Honda is and had always been the best ever! Thank you brainerd service department for y a smile and a welcome, service had been quit and nice to know Honda is and had always been the best ever! Thank you brainerd service department for your service on my car! More

by minnietj69 Verified Customer Verified Customer

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typically service is great, had fuel pump replace due to Honda recall a month later car wouldn't start had to have it towed. The fuel pump wasn't put in exactly right. they fixed this at no charge. Thank Honda recall a month later car wouldn't start had to have it towed. The fuel pump wasn't put in exactly right. they fixed this at no charge. Thank you for that. Unfortunately the person doing the work put deep scratches in the door panel and scratched down through the paint to metal. Mills is taking care of this for me. More

by NANCYLEE8183 Verified Customer Verified Customer

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Had a serious oil issue and Mills Honda took it seriously. Diagnosed it fast, communicated clearly, and came in under estimate. No upsell, just honest work. Will return. seriously. Diagnosed it fast, communicated clearly, and came in under estimate. No upsell, just honest work. Will return. More

by Jake Smith Verified Customer Verified Customer

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Great customer service! No complaints except it was a little hard to get an appointment. No complaints except it was a little hard to get an appointment. More

by ninamichelle Verified Customer Verified Customer

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David was very helpful, professional and knowledgeable. . He was able to answer all my questions. . He was able to answer all my questions. More

by JNYLIN Verified Customer Verified Customer

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Servive was great. The dealership could enhance the waiting room. The service manager tbat i worked with was great. The dealership could enhance the waiting room. The service manager tbat i worked with was great. More

by JOHN.RUNCK Verified Customer Verified Customer

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Overall, I have not had a good experience with this dealership. Connor tried to be as helpful as possible under the circumstances, and I appreciate him, but I had to travel to St. Cloud to get recall dealership. Connor tried to be as helpful as possible under the circumstances, and I appreciate him, but I had to travel to St. Cloud to get recall work done because this dealership did not have the certified technician to complete the work. I was encouraged to get the Zurich Shield product by my salesperson because I have a dog and was told that it would cover scratches or punctures of the upholstery he might cause; However, when I contacted Zurich, they told me any damage caused by dogs is not covered. More

by pequotpt Verified Customer Verified Customer

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All work promised was done in a timely professional manner! Had no issues getting our Honda CRV serviced! Excellent job! manner! Had no issues getting our Honda CRV serviced! Excellent job! More

by MARKKIRCHHOF Verified Customer Verified Customer

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Arrived a bit early for scheduled service, Jim and Jessica both were friendly and fast. A dirty filter was found during the inspection after oil change, we were shown the problem, told the cost, and i Jessica both were friendly and fast. A dirty filter was found during the inspection after oil change, we were shown the problem, told the cost, and it was quickly changed along with other work. Paperwork detailed everything that was done and checked, a few things to look for in the future noted, and we were on our way. Excellent service. More

by ANNEMARTIN_LAUER Verified Customer Verified Customer

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