Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
78 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

78 Reviews

Write a Review

78 Reviews of Jessica Matos

May 18, 2025

Dealership Rating
Employee Rating

Friendly. Quality. Service. From the time we purchased our Outback in November 2024 until now those first three words say it all. More

by mickeydunaway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

May 18, 2025

Dealership Rating
Employee Rating

This was my first time at Randy Marion Subaru dealership and it was a great experience. Jess welcomed me, walked me through the 60k mile check up and then hooked me up with a loaner car so I could go run er More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2025

Dealership Rating
Employee Rating

Great service experience! ! I have recently had issues with two of my Subarus and they have were quickly resolved by Randy Marriott Subaru. I have to compliment Jessica MAT More

by DOUGHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2025

Dealership Rating
Employee Rating

Work completed in a timely manner service explained well. Personnel friendly and knowledgeable and personable. More

by mreg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

May 10, 2025

Dealership Rating
Employee Rating

Always pleasant and professional and do a great job keeping you updated on the status of your service. More

by RSHOOK1985
Service Time
Recommend Dealer
Yes

May 04, 2025

Dealership Rating
Employee Rating

I have had my Outback serviced at Randy Marion for years. The service advisors, especially Jessica are great and the mechanics have always done a good job! More

by 2bhwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2025

Dealership Rating
Employee Rating

Jess handled our problem promptly and efficiently. A pleasure to work with. A positive experience More

by JOSEPHBARTLETT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

The service is great. The speed, kindness, and professionalism of the personnel is fantastic and the results were exactly what I'd hoped for in my service. PS the video re More

by brianharris.peru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2025

Dealership Rating
Employee Rating

Everyone was very professional and friendly. The two issues I had with my car were repaired properly and to my satisfaction More

by cbeeson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams

April 24, 2025

Dealership Rating
Employee Rating

Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait More

by linkchris211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (186 Vehicles)

used 2017 Subaru Outback car, priced at $16,540
2017 Subaru Outback
used
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2025 Subaru Ascent car, priced at $48,587
2025 Subaru Ascent
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,628
2025 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2025 Subaru Outback car, priced at $35,580
2025 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Subaru Forester car, priced at $36,130
2025 Subaru Forester
new
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,628
2025 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive