Jessica Williams

Koepp Chevrolet responded

Thank you for the outstanding review! We’re honored to hear that our team came across as professional, trustworthy, and knowledgeable. Clear communication and patience are values we take seriously at Koepp Chevrolet, and we’re so glad that came through in your experience. We appreciate your support and look forward to serving you again!

Koepp Chevrolet responded

Thank you, Bob! We’re glad to hear your 30K mile service went smoothly and that Jessica provided knowledgeable, prompt, and honest service. We take pride in doing only what’s needed and keeping our guests comfortable while they wait. We appreciate your trust and look forward to seeing you at your next visit!

Koepp Chevrolet responded

Thank you, Roy! We're so glad to hear you had another great service experience. We'll be sure to pass along your kind words to the young lady who helped you — she’ll appreciate the recognition! Thanks for being a valued part of the Koepp Chevrolet family.

Koepp Chevrolet responded

Hi Dave, Thank you for taking the time to share your feedback. I’m sorry to hear your last two visits didn’t meet expectations — especially regarding the time and cost involved. That’s not the standard we aim for at Koepp Chevrolet, and I completely understand your frustration. We’d appreciate the opportunity to review your recent service visits and see what we can do to make things right or improve your experience going forward. Please feel free to reach out to me directly — your satisfaction matters to us, and we value your business. Doug Wood General Manager Koepp Chevrolet 830-253-8000

Koepp Chevrolet responded

Thank you so much! We're glad to hear Jessica and Blake were patient, helpful, and made your experience a positive one. We’re proud to have a team that takes the time to make sure every customer feels informed and valued. Thanks again for choosing Koepp Chevrolet here in La Vernia, TX!

Koepp Chevrolet responded

Thank you so much for the kind words! We’re glad to hear that our team made you feel like a true partner in the repair process — that’s exactly the experience we aim to provide. We appreciate your trust in Koepp Chevrolet and look forward to helping you again!

Koepp Chevrolet responded

Thank you so much! We're thrilled to hear you’ve had awesome service and that Jessica continues to take great care of you. We truly appreciate your loyalty and look forward to seeing you again — we'll be ready to help whenever you need us!

Koepp Chevrolet responded

Thank you for the great review! We’re glad to hear you had a positive experience and appreciated the urgency and professional environment at Koepp Chevrolet. We’re always working to improve and hope to earn that fifth star on your next visit!

Koepp Chevrolet responded

Thank you, Priscilla! We truly appreciate your trust in us to keep your vehicle running safely. Earning and maintaining that trust is our top priority, and we’re always here to help whenever you need us. Thanks for choosing Koepp Chevrolet!