Jesus Alvarez

Do yourself a favor and steer clear of this dealership. We bought a vehicle in July of 2025 and as of 11/6/25, still have not received our plates or registration. We kept getting the runaround from the fia We bought a vehicle in July of 2025 and as of 11/6/25, still have not received our plates or registration. We kept getting the runaround from the fianance manager Chase, who consistently lied to us about our registration. Then we moved up to Jesus Alvarez who claimed he would take care of the situation and even gave us his personal cell number (but advised he rarely checks it). Numerous promises, several temporary plates, and still no resolution. Jesus finally answered my text today. My guess is because I advised I was going to the dealerships general manager next and also contacting the AG office. Told today title and registration were processed but could not provide a date. So again, we still sit and wait for the next excuse. Stay tuned....... More

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