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Jesus Alvarez

Overview Reviews (7)

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Jesus Alvarez

Sales Ambassador

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

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4.3

7 Reviews

Overview Reviews (7)

4.3

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Jesus Alvarez

November 15, 2025

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Employee Rating

I brought in my fully loaded 2024 Ford Explorer with only 15k miles because the leather on the steering wheel is already peeling. Instead of honoring my full warranty, I was told it’s my fault and that I sho 15k miles because the leather on the steering wheel is already peeling. Instead of honoring my full warranty, I was told it’s my fault and that I should have used a steering wheel cover on a $60k vehicle. This is unacceptable and extremely disappointing. More

by DZMITRYI0307

Verified Customer

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Recommend Dealer

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Nov 17, 2025 -

Starks Ford of Queens - Jamaica responded

We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

October 17, 2025

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Very professional helpful nice individual easy to schedule the time of repair of the vehicle, schedule the time of repair of the vehicle, More

by RYKACZE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Seth Brettler, Jack D'Avanzo, Sal Ambrosio, Liz Girnus, Yvonne Brown, Arturo Cantillo, Mirza Islam, Albert DeJesus, Debbie D

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Oct 20, 2025 -

Starks Ford of Queens - Jamaica responded

We truly appreciate the kind words. Thank you for choosing Starks Ford of Queens!

August 06, 2025

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Employee Rating

This dealership has been very helpful to me and has help me along through the whole process of buying a great vehicle. I would tell everyone to buy from them. Great people me along through the whole process of buying a great vehicle. I would tell everyone to buy from them. Great people More

by Anthony Williams

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Brettler, Sal Ambrosio, Reginald Williams, Arturo Cantillo, Diana Benitez, Gregory Cohen

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Aug 06, 2025 -

Starks Ford of Queens - Jamaica responded

Anthony, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

July 20, 2025

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Employee Rating

Joes is an absolute rock star and a great person. Will recommend everyone to him. Will recommend everyone to him. More

by BROOKS.MEEK

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Brettler, Sal Ambrosio, Reginald Williams, Diana Benitez, Gregory Cohen

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Jul 21, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

April 24, 2025

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Employee Rating

Horrible customer service and didn't do even their job properly. Prices are ridiculous, way higher for a small, tiny work. properly. Prices are ridiculous, way higher for a small, tiny work. More

by KHANSUNNY19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Seth Brettler, Sal Ambrosio, Reginald Williams, Jaewon Yi, Yvonne Brown, Arturo Cantillo, Diana Benitez, Gregory Cohen

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Apr 28, 2025 -

Starks Ford of Queens - Jamaica responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. What you’ve described is not reflective of the standard we aim to uphold, and we understand how frustrating this must have been. We’d truly value the opportunity to learn more about what happened and see if there’s anything we can do to make things right. At your earliest convenience, please give us a call at 718-885-8000. We’re committed to improving and would appreciate the chance to speak with you directly.

April 05, 2025

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Best dealership that I have ever dealt in New York City. Highly recommend for purchasing new cars. Highly recommend for purchasing new cars. More

by Halimi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Seth Brettler, Jack D'Avanzo, Sal Ambrosio, Liz Girnus, Yvonne Brown, Sherif Salah, Arturo Cantillo, Mirza Islam, Albert DeJesus

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Apr 07, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

February 20, 2025

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Employee Rating

This is a very good place. Been dealing with them since I got my car. Been dealing with them since I got my car. More

by PBG129

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 21, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens - Jamaica!

Feb 21, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens - Jamaica!

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