Jilly Lang
Jilly Lang at Fred Anderson Toyota of Greer

Jilly Lang

Reputation Manager

Fred Anderson Toyota of Greer

13770 E. Wade Hampton Blvd.
Greer, SC 29651

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4.2
31 Reviews

I am the reputation manager for MCE Automotive, Inc., and my goal is to respond to each review, positive or negative, in hopes of guaranteeing the ultimate customer satisfaction at our dealerships. Any and all feedback is welcome!

4.2

31 Reviews

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31 Reviews of Jilly Lang

November 06, 2026

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Employee Rating

No Free oil change unless u pay for tire rotation but if u can’t no oil change then they don’t even check tire pressure Asked them to check brakes trying to tell me they put on after market brakes that’s w More

by darlenemarroquin4817
Recommend Dealer
No

Other Employees Tagged: Pam Lejeune , Luis Guzman

Nov 06, 2026

Fred Anderson Toyota of Greer responded

I'm sorry to hear about your experience with our service department. We strive to provide all of our customers with exceptional service, and I apologize that we fell short in this case. We would like the opportunity to make things right and address your concerns. Please give me a call at your earliest convenience so we can discuss how we can help you moving forward. Thank you for bringing this to our attention. Brian Surrett - Service Manager - bsurrett@anderson-auto.net

October 31, 2026

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Erin was professional, matched my energy and made my purchase super easy. Told my needs and wants and all was accomplished in a quick seamless time frame. More

by Jackson.blackwell58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune

Nov 01, 2026

Fred Anderson Toyota of Greer responded

We're thrilled to hear Erin made your experience smooth and enjoyable, Jackson! Thank you for choosing Fred Anderson Toyota of Greer and for sharing your positive feedback. Congrats on your new purchase!

October 24, 2026

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Muy buen trabajo, a tiempo y de manera profesional. ..recomiendo a Fred Anderson Toyota of Greer. More

by lmar306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune

Nov 03, 2026

Fred Anderson Toyota of Greer responded

Muchísimas gracias por darnos cinco estrellas y por elegir al equipo de Fred Anderson Toyota of Greer.

October 17, 2026

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The customer service was great, the waiting area is really nice and clean and they send you a video of your vehicle showing their service More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune

Oct 17, 2026

Fred Anderson Toyota of Greer responded

Hi Brent, we're glad you enjoyed the customer service and waiting area at Fred Anderson Toyota of Greer! We love going the extra mile, so it's great to see you appreciated the vehicle inspection video as well! See you next time!

October 10, 2026

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Service tech was very nice but the overall is not great. The snack bar is so poor! Fred Anderson gmc has a better one. Why can’t the Toyota dealership. Car salesman are like vultures -approaching dis More

by aligod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 12, 2026

Fred Anderson Toyota of Greer responded

Thank you for your feedback. We're glad to hear the service tech was nice, but we're sorry that other aspects of your visit didn't meet expectations. We'll certainly take note of your comments regarding the snack bar and sales approach. If you have any further concerns or suggestions, please feel free to reach out directly. Thank you, Brian Surrett - Service Manager - bsurrett@anderson-auto.net

October 09, 2026

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Employee Rating

Your team was very efficient in expediting my purchase experience thank you for your kind service More

by Craniumguitar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune

Oct 09, 2026

Fred Anderson Toyota of Greer responded

We are so grateful for your business at Fred Anderson Toyota of Greer, thank you very much!

October 08, 2026

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Employee Rating

Excellent customer care , they were so accommodating from arranging the appointment and meeting us , to giving us a loaner until our car was ready. Erin was wonderful. We weren’t sure what we wanted but she More

by Monoinsc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune , Erin

Oct 08, 2026

Fred Anderson Toyota of Greer responded

Congrats on your new car! We're glad Erin was so helpful in your search. We appreciate you choosing Fred Anderson Toyota of Greer!

October 08, 2026

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I Love Fred Anderson Toyota! I have been many times for oil changes in the Service Dept. They have a great staff and always help me with my questions. They are very professional More

by dmccombs1955
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune , Luis G.

Oct 08, 2026

Fred Anderson Toyota of Greer responded

We are grateful for your continued loyalty! We appreciate your support and look forward to serving you again at Fred Anderson Toyota of Greer! Safe travels!

October 07, 2026

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Employee Rating

Emad the salesman was very easy to deal with and I’d recommend him to everyone More

by Stevensondrywall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune

Oct 07, 2026

Fred Anderson Toyota of Greer responded

Thanks a million, from the Fred Anderson Toyota of Greer Team!

October 02, 2026

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Employee Rating

It’s an excellent dealership. I’ve been having my car serviced there for eight years now. The staff is polite, and the showroom itself is very clean and tidy—I really like everyth More

by ganjela93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Lejeune

Oct 02, 2026

Fred Anderson Toyota of Greer responded

Thank you for your 8 years of loyalty to the Fred Anderson Toyota of Greer Service Department! We are grateful for your business and we hope to see you again down the road. Safe travels!

Oct 02, 2026

ganjela93 responded

Thank you!

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