Jim Brotherton

For Alexander Toyota ⭐️⭐️⭐️⭐️⭐️ I recently purchased my new vehicle from Mickey Alexander Toyota, and I couldn't be more pleased with my experience! From the moment I walked into the dealershi purchased my new vehicle from Mickey Alexander Toyota, and I couldn't be more pleased with my experience! From the moment I walked into the dealership, the staff made me feel welcome and valued. Mickey himself was incredibly knowledgeable about the vehicles, and he took the time to understand my needs before recommending the perfect model for me. I appreciated how transparent he was throughout the purchasing process—no pressure, just genuine assistance. The finance team was also fantastic, ensuring I understood all the options available to me. They worked hard to get me a great rate, making the financing process smooth and stress-free. I absolutely love my new Toyota and highly recommend Mickey Alexander Toyota to anyone in the market for a new car. Thanks to Mickey and the entire team for making this such a positive experience! More

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They cheated me, especially Mohammed Jaber. They've been putting the wrong oil in my car for 12 months. They're robbing us. They've been putting the wrong oil in my car for 12 months. They're robbing us. More

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Service was great . My technician explained everything to me. Cashier was very helpful and pleasant. The porter staff washed my truck. The prices were lower than I expec My technician explained everything to me. Cashier was very helpful and pleasant. The porter staff washed my truck. The prices were lower than I expected. More

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Great customer service. Keeping informed with text and in person about the progress of maintenance and issues. Keeping informed with text and in person about the progress of maintenance and issues. More

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I was pressured into purchasing a new tire without proper diagnosis. The desk agent made the recommendation before the technician even examined my car, then pressured him to agree with her assessment. proper diagnosis. The desk agent made the recommendation before the technician even examined my car, then pressured him to agree with her assessment. My vehicle is only months old (purchased January 2025), and the tire had no real damage. This felt like an aggressive sales tactic rather than honest service." More

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They showed me a KBB value for my trade-in that I believe was fraudulent, based on 98k miles not 92k miles. was fraudulent, based on 98k miles not 92k miles. More

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Special thanks to Thomas Ramey on the service team! Excellent customer service! He interacts in a professional and friendly manner and was and proactive in diagnosing a strange noise that was coming Excellent customer service! He interacts in a professional and friendly manner and was and proactive in diagnosing a strange noise that was coming from the passenger side of the car. More

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I have been extremely happy with the service I have gotten at this dealership. Simply is the best! gotten at this dealership. Simply is the best! More

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Horrible don’t go there to buy used or new car they are cheated you about misrepresentation of vehicle cheated you about misrepresentation of vehicle More

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From the minute Eric C. answered my call in Sales, things went smoothly, and I got just the car I was looking for. Eric went above and beyond for me. He knows how to sell answered my call in Sales, things went smoothly, and I got just the car I was looking for. Eric went above and beyond for me. He knows how to sell without the high pressure. Even closing on the car in the business office was a quick, efficient process. I am very happy with the service and my new Limited Edition RAV4! More

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