Jim Clay

The service at this dealership has always been exceptional, which is why I’ve continued to buy vehicles here over the years, even before the change in ownership. Most recently, I brought in my lea exceptional, which is why I’ve continued to buy vehicles here over the years, even before the change in ownership. Most recently, I brought in my leased 2023 RDX for routine maintenance. During my visit, the service advisor introduced me to Nick, the general manager, after I mentioned I was considering trading in for a new model. From the moment we started talking, Nick was professional, attentive, and genuinely interested in helping me find the right vehicle. He took the time to understand exactly what I was looking for and walked me through every step of the process without any pressure. Nick personally handled my entire deal, from evaluating my trade-in to finalizing the paperwork, and made the experience completely seamless. Thanks to Nick’s exceptional service and follow-through, I drove away in a brand new 2025 RDX feeling confident and taken care of. His knowledge, transparency, and dedication to customer satisfaction truly set him apart. The level of hospitality and customer service I received exceeded all expectations. My family and I will absolutely continue coming here for all of our vehicle needs. More

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My clock goes to 7:00 every time I get in my car. They couldn’t figure out how to fix it. After sitting there for 2 hours they promised to look into it & let me know when they found something out. I They couldn’t figure out how to fix it. After sitting there for 2 hours they promised to look into it & let me know when they found something out. I didn’t hear from them so I called & I could tell they never gave it another thought. They said they are waiting for an update from Acura & I should keep checking in. I feel like my clock will be saying 7:00 for as long as I drive it. More

by EBC210 Verified Customer Verified Customer

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I have an aged car. One of the thin piece was broken when in service. They helped find the parts from another dealer in the same day to finish the service. Awesome! One of the thin piece was broken when in service. They helped find the parts from another dealer in the same day to finish the service. Awesome! More

by CFKANG Verified Customer Verified Customer

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They are all good. They explain to me about that how long it will take to repair the recall. They take care about on time. . I can move to on my schedule They explain to me about that how long it will take to repair the recall. They take care about on time. . I can move to on my schedule More

by CHONGANDSUK Verified Customer Verified Customer

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Excellent service, outstanding personnel, bottom line …. They get the job done! Highland Park Acura is Highly recommended They get the job done! Highland Park Acura is Highly recommended More

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Antim and Jim are great! So far all my appointments have been pleasant experiences. Only comment would be on cleanliness of my interior. Upon return So far all my appointments have been pleasant experiences. Only comment would be on cleanliness of my interior. Upon return More

by kristy.p Verified Customer Verified Customer

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Good service and timely calls. All was great. Jim did a great job explaining what needed to be done. All was great. Jim did a great job explaining what needed to be done. More

by MICHAELEBECKMAN Verified Customer Verified Customer

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I have been coming to this dealer for service for over 20 years. They do a great job. years. They do a great job. More

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Service rep was thorough in his explanation and helpful. Very polite and professional. Would follow up with findings. Very polite and professional. Would follow up with findings. More

by priveracsc Verified Customer Verified Customer

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Took my car for an oil change Great service Tommy and Harry is doing a great job Harry is doing a great job More

by A1EXPRESSTOWING Verified Customer Verified Customer

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