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Jim Determann
Refer Me
102 Reviews
Jim has been in the auto service industry for 26 years. He has been the service manager at Wittrock Motors since 2017. Jim and his wife Jenni live in Arcadia and have been married for 29 years. They have 3 children, Colton, Lauren and Wesley. His hobbies include spending time with his family, Belgian horse shows and golf. Jim's attention to detail and customer service skills are just a few of his quality traits and he will go the extra mile to make sure you are taken care of. Stop in and visit Jim for any of your service needs.
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
36 yrs, 3 mos
Specialties & Trainings
Certified Service Manager
102 Reviews
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102 Reviews of Jim Determann
April 18, 2025
Fast and friendly service today, convenient drop off. They support local sports so used a coupon from that today. They support local sports so used a coupon from that today. More
by MG
Verified CustomerOther Employees Tagged: Misty Jones
April 11, 2025
I have bought 2 trucks from them, I drive from Denison to have all my services and repairs done there, great customer service, great mechanics, have never had a problem! have all my services and repairs done there, great customer service, great mechanics, have never had a problem! More
by davesch62
Other Employees Tagged: Misty Jones
April 02, 2025
They do excellent work there in a timely fashion. i like that I can drive over and get my oil and tires rotated without a app. i like that I can drive over and get my oil and tires rotated without a app. More
by bastoltze
Other Employees Tagged: Misty Jones
March 13, 2025
It’s worth the drive from Denison to get an oil change, great work, great customer service and the no appointment needed is the best part! Can’t get that in Denison. Only problem I had on this visit, which great work, great customer service and the no appointment needed is the best part! Can’t get that in Denison. Only problem I had on this visit, which was really no big deal, but I was given the wrong Multi Point Inspection Sheet, the one I was given was for James Freml from Denison on a 2017 Ram, I have a 2015 Ram but like I said, no big deal. I will be setting up an appointment soon to get my air conditioning fixed. Thank you! More
by davesch62
March 03, 2025
Service department is great. Some of sales dept not so much. Will buy elsewhere next time Some of sales dept not so much. Will buy elsewhere next time More
by ettlemanbrian
Other Employees Tagged: Nate Lengeling, Misty Jones, Travis Aye
February 19, 2025
Normally I deal with Jim. This time I had the pleasure of dealing with Misty. She went above and beyond to make sure everything was done to my liking. I can be a difficult cus This time I had the pleasure of dealing with Misty. She went above and beyond to make sure everything was done to my liking. I can be a difficult customer at times, I expect things to be done correctly, and I will hold people accountable. I was completely satisfied. Top notch service from top notch people. I am a very pleased customer. More
by mrbsbadgtx
Other Employees Tagged: Misty Jones , The office girls
February 14, 2025
Easy to set up appointment. Very friendly. Punctual. Really appreciate you bringing my car to me. Very friendly. Punctual. Really appreciate you bringing my car to me. More
by Vicki Stork
Other Employees Tagged: Misty Jones
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