Jim Hunter

I brought my Pilot in because the rear camera quit functioning properly- camera itself was working, but would no longer change color or beep as I backed up to another vehicle or object. I was told tha functioning properly- camera itself was working, but would no longer change color or beep as I backed up to another vehicle or object. I was told that they would have to replace the camera. Service technicians “installed new rear camera sensors working as designed per last update”. I paid $702.18, got into my car, backed up to the vehicle behind me, and it still DID NOT BEEP! If that was the purpose of my bringing in my vehicle, why were they going to have me pay for a new camera and send me home with NOTHING fixed? Apparently your staff just installs parts without ensuring that they actually fix the problem. I AM VERY DISAPPOINTED!!! And now your service manager THINKS it needs some cables replaced, so I have to come back AGAIN, but can’t get in until 5/9. My question is, why didn’t they actually test it out to see that they hadn’t fixed my problem at all before they were going to send me home? You get a zero rating from me on this one! More

by TAMI.SCOTT Verified Customer Verified Customer

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Jim in the service department is a very pleasant person who is easy to work with. who is easy to work with. More

by CHUONDER Verified Customer Verified Customer

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2 hours for oil change. Worst service I’ve had with Honda brainerd in 7 years. Building and workers no longer functional to provide good service. Too much turn Worst service I’ve had with Honda brainerd in 7 years. Building and workers no longer functional to provide good service. Too much turn over in employees. It’s obvious management is very poor More

by MARKO.WEBSTER Verified Customer Verified Customer

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The service this visit was out standing! They made a billing error and corrected it immediately. Very satisfied. They made a billing error and corrected it immediately. Very satisfied. More

by LEEQUALLEY Verified Customer Verified Customer

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Very pleased on the time it took to do the recall on my Honda. Mr. Hunter was very pleasant and very helpful with informing me about a question I had. Mills Honda gets a 5 star rating with me!! Honda. Mr. Hunter was very pleasant and very helpful with informing me about a question I had. Mills Honda gets a 5 star rating with me!! More

by plploof004 Verified Customer Verified Customer

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I have enjoyed the service department. They are quick, good and reasonable! I am very pleased. They are quick, good and reasonable! I am very pleased. More

by D.LYSCIO Verified Customer Verified Customer

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Pleasant and informative. I need twelve more words for you to accept this. Thank you I need twelve more words for you to accept this. Thank you More

by rgriffin98_98 Verified Customer Verified Customer

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Fred Draves is amazing ! He heard me out and got me what I needed. If you want to be heard , this is the place to be :) They had the best service by far :) He heard me out and got me what I needed. If you want to be heard , this is the place to be :) They had the best service by far :) More

by frederick.draves0 Verified Customer Verified Customer

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Very complete an assuring the job was done correctly and in a timely manner until the next mantainece is needed in a timely manner until the next mantainece is needed More

by MERRIBBS Verified Customer Verified Customer

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Very friendly and accomodating . .treat you like a family....very helpful and always there for you... .treat you like a family....very helpful and always there for you... More

by AMELRUSS Verified Customer Verified Customer

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