Jim Mann
Jim Mann at Pettus CDJR Farmington

Jim Mann

Manager

Pettus CDJR Farmington

970 E Woodlawn Dr
Farmington, MO 63640

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Jim Mann

March 26, 2026

Dealership Rating
Employee Rating

Thankful for the help they provided, and the courtesy and attitude they dealt with the customer More

by missouridanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Mar 26, 2026

Pettus CDJR Farmington responded

We’re pleased our team delivered helpful service with a courteous attitude while working on your Dodge. Your feedback encourages us. Thank you for choosing us for your service needs.

March 24, 2026

Dealership Rating
Employee Rating

Excellent service, had two vehicles there and turn around time was wonderful. Hannah does an excellent job. More

by SHAYNAPINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt , HANNAH

Mar 24, 2026

Pettus CDJR Farmington responded

Shayna, thank you for trusting us with not one, but two vehicles—we don’t take that lightly. We’re glad to hear everything was handled quickly and smoothly. Hannah takes a lot of pride in what she does, and it shows. We’ll make sure she sees this! We appreciate you choosing Pettus CDJR Farmington and look forward to taking care of you again down the road.

March 10, 2026

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Appointment was quick and everyone was very friendly. Waiting area was clean, comfortable and spacious. More

by JANETHICKSGRS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 10, 2026

Pettus CDJR Farmington responded

It’s wonderful to hear your Jeep Grand Cherokee appointment moved along swiftly and our team greeted you warmly. We’re glad the waiting area was tidy, inviting, and felt quite roomy.

March 09, 2026

Dealership Rating
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They were very helpful and made sure they gave me updates on my part that was back ordered. More

by RPBLYZE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Mar 10, 2026

Pettus CDJR Farmington responded

Thank you for highlighting how our team kept you informed about your Ram 1500’s backordered part. It’s great to know our updates made the service process smoother. Thank you for sharing your experience.

March 05, 2026

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Employee Rating

Dealership and service department at this facility doesn't go above and beyond. I have been with this lemon of a jeep renegade and it's going to take me a total, so far because the radio still isn't i More

by *Gabeydod3
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hanah

Mar 05, 2026

Pettus CDJR Farmington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Mar 08, 2026

Pettus CDJR Farmington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 25, 2026

Dealership Rating
Employee Rating

Treated with respect. A friendly atmosphere, and cooperation. Answered all questions and all with a smile. More

by CHUCK.LILLY49
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Feb 25, 2026

Pettus CDJR Farmington responded

It’s wonderful to know you felt respected and enjoyed a friendly atmosphere during your Jeep Wrangler JK Unlimited service. Thank you for letting us address your questions with a smile. We look forward to assisting you again.

February 18, 2026

Dealership Rating
Employee Rating

A great place to do business, they are fast and reliable and very thorough. I went in to get a key fob program and while I was there they air my tires and anything else that they could see More

by EVON_T03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Feb 18, 2026

Pettus CDJR Farmington responded

Thank you for sharing your experience with your Chrysler 300C. We’re glad our team quickly programmed your key fob, aired your tires and addressed any other concerns while you waited. We appreciate your trust and look forward to helping with your future service needs.

January 08, 2026

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The technicians are knowledgeable and everyone was friendly and well-organized. I trust having them service my vehicle. More

by M-DUCKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Jan 08, 2026

Pettus CDJR Farmington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2026

Dealership Rating
Employee Rating

Very clean. Professional workers good knowledge of what they do get the job done fast. More

by KHONERKAMP
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dont know.

Jan 01, 2026

Pettus CDJR Farmington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2025

Dealership Rating
Employee Rating

While looking for a New Truck, Jessica Tarrant a Sales Representative at Pettus dodge dealership in Farmington Mo, Was a pleasure to work with, Jessica help me find the perfect Truck for me, at a Great pr More

by ntm45k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt , Jessica Tarrant

Dec 31, 2025

Pettus CDJR Farmington responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Pettus CDJR Farmington!

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