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Jim Mickelini
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Jim Mickelini
Service Advisor
Glenbrook Dodge Chrysler Jeep Fiat
100 W Coliseum Blvd
Fort Wayne, IN 46805
3 Reviews
3 Reviews of Jim Mickelini
May 08, 2025
We appreciate the excellent service we received. Highly recommend to others. See back for our next oil change! Highly recommend to others. See back for our next oil change! More
by Craig and Deborah Carper
Other Employees Tagged: Joshua Armstrong, Dave Pena, Caralyne Reiff , Tyler Smith, Fred Naag, Tyler Klee
March 24, 2025
Communication problems: on day 1, serviceman calls at 12:30pm stating that the vehicle is done, but wait on a call from the advisor. Same day 1, text sent by me to the advisor stating that I will wait fo 12:30pm stating that the vehicle is done, but wait on a call from the advisor. Same day 1, text sent by me to the advisor stating that I will wait for notice from him before coming to pick up my vehicle. Automated text reply stating… “We would be happy to provide you with a status on your vehicle. Your Service Advisor will be reaching out shortly.” No reply from the advisor on day 1 that I can pick up my vehicle. Day 2: 12:30pm, still no reply from my advisor, so I call the dealership 24 hours after the serviceman told me the work is done. The advisor says, “Yes, it is ready for pickup.” No idea for the 24 hour delay. A challenging communication issue to deal with. More
by John Sargent
Other Employees Tagged: Ryan
March 22, 2025
Best place to take your jeep in town. They are very welcoming and friendly. Jim was excellent. He did take care of me right away and did everything possibly that he can. Waiting time was They are very welcoming and friendly. Jim was excellent. He did take care of me right away and did everything possibly that he can. Waiting time was very appreciative. Thanks . More
by Anu J
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