I still do not have my truck yet , was called an told it
was ready for pickup, but on arrival , started truck and engine light still on , its still at the dealership , something about the DEF was removed a
was ready for pickup, but on arrival , started truck and engine light still on , its still at the dealership , something about the DEF was removed an exhaust modified , but this was done before I purchased as it was sold to me with these modifications which I did not know until after the purchase a month or so later , if there is an issue then maybe you need to replace the truck with an identical truck as I need it back
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by terryabney
Verified Customer
Verified Customer
Service Price Transparency
Fast and friendly service .
I got there at 3:30 and I was out the door by 4 and paid less than I anticipated.
I got there at 3:30 and I was out the door by 4 and paid less than I anticipated.
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by b.bennett2609
Verified Customer
Verified Customer
Service Price Transparency
They were very nice to me and very clean and respectful
and knowledgeable about my truck and the problem
and knowledgeable about my truck and the problem
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by williamlayne4
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Rod Hatfield Chrysler Dodge Jeep responded
Thank you for your review! We’re thrilled to hear our team was kind, respectful, and knowledgeable while addressing your truck’s needs. If you need further assistance, please contact us at 859 745 4424.
Fast,friendly,professional service.
Answered my questions and gave me options on service and new tire costs.
Answered my questions and gave me options on service and new tire costs.
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by davidsmalley1967
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Rod Hatfield Chrysler Dodge Jeep responded
Thank you for your wonderful review! We’re thrilled to hear that our team provided fast, friendly, and professional service. Our goal is to ensure every customer feels informed and valued, and we’re delighted to know we hit the mark for you.
We truly appreciate your feedback and look forward to serving you again in the future.
Sincerely,
Rod Hatfield Service Team
Everyone there was extremely friendly and easy going.
Mike S. made it a dream to purchase a new car. There was no pressure at all. Mike Y also was very easy going and helped so much through the process.
Mike S. made it a dream to purchase a new car. There was no pressure at all. Mike Y also was very easy going and helped so much through the process.
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by jena.tipton
Verified Customer
Verified Customer
Other Employees Tagged:
Mike S
Sep 22, 2025 -
Rod Hatfield Chrysler Dodge Jeep responded
Thank you for your glowing 5-star review! 😊 We’re thrilled to hear that Mike S. and Mike Y. made your car-buying experience a dream with their friendly and no-pressure service. 🌟 Your kind words truly brighten our day! We look forward to serving you again! 🚗
Best regards,
Rod Hatfield CDJR Team
Excellent service.
The dealership went above expectation to ensure my wife and i where satisfied.
The dealership went above expectation to ensure my wife and i where satisfied.
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by KEVIN.RADSCHWEIT
Verified Customer
Verified Customer
Other Employees Tagged:
Mike
Sep 22, 2025 -
Rod Hatfield Chrysler Dodge Jeep responded
We’re thrilled to hear that our team exceeded your expectations. 🌟 Your kind words mean the world to us! We look forward to serving you again! 🚗
Best regards,
Rod Hatfield CDJR Team
"Buying-as-is" is not let's see what we can snooker a
buyer. I WILL NEVER BUY FROM ROD HATFIELD AGAIN. In fact I will tell everyone I know how I think I was treated. Oil pressure light coming on after 27
buyer. I WILL NEVER BUY FROM ROD HATFIELD AGAIN. In fact I will tell everyone I know how I think I was treated. Oil pressure light coming on after 27 miles. NO SPARE TIRE. Live by the sword, go out of business by the sword.
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by carter.cornett52
Very Friendly, kind staff members, treated us like
family, detailed in explaining how the vehicles works
family, detailed in explaining how the vehicles works
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by SHAKARA.LYLE80
Verified Customer
Verified Customer
Everyone was super nice and friendly .
Jordan at the used dealership was great and very straight forward
Jordan at the used dealership was great and very straight forward
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by alicea_jones11
Verified Customer
Verified Customer
Other Employees Tagged:
Jordan Bates , Mike Young
Always got a good deal and the staff treated me with
Respect and worked with me
Respect and worked with me
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by christianking18
Verified Customer
Verified Customer
Other Employees Tagged:
Duwayne Taylor
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