Jimmy Ferguson at Britain Chevrolet Cadillac

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Byron @ Misty Britain, Jimmy Ferguson, Scott Monroe

My Review of Britain Chevrolet Cadillac:
Well, I hate going ot a dealer ship that seems like there forcing everything down your throat like a sick calf the moment you walk in the door. I got the exact opposite treatment at Britain Chevrolet, they started by listening to me and what I wanted which meant everyrthing. They were extremely helpful,attentive, & fullfilling to my needs. All & all a good experience so far. It was easy, I found a vehicle on the internet, I called them and talked to Scott who very helpful in scheduling a test drive and very professional through the sale.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jimmy Ferguson, Scott Monroe

My Review of Britain Chevrolet Cadillac:
We bought an Aveo through Scott Monroe, who was courteous, honest and very polite. Scott answered all of our questions concerning onstar. David worked with us to keep our business and they all really made an extra effort to sell us this car. Michael was very upfront and friendly while conducting business with paperwork. Mr. Ferguson, in the shop, was courteous and helpful. We will likely return.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jimmy Ferguson

My Review of Britain Chevrolet Cadillac:
the service department at this dealership was the friendliest and most willing to help of any i have ever experienced. they stopped what they were doing, listened to me & did not act like i was an interruption. the screws that held the opening of my gas tank in place had fallen out- so the cap was not screwing in properly. of course, i had all four of my kids in the car with me. they had me pull in immediately & fixed it in less than 5 min. i know that anywhere else they would have had me make an appointment, get my kids out and charged me for labor. this service department worked FOR me and wanted to make this as easy as possible for ME. it was also very clean.

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