Jimmy Young

We purchased a new ‘25 Traverse, and 3 months later it needed brake work done. We have waited a week for a rental, because the recall and part takes 3+ weeks to arrive. We have little communication from needed brake work done. We have waited a week for a rental, because the recall and part takes 3+ weeks to arrive. We have little communication from service or the dealership. This is ridiculous for a brand new car. More

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I bought a used vehicle from this dealership. The process was seamless. I was asked once if I would like to purchase any "dealer add-ons" just once. I said no thank you and that was the end of The process was seamless. I was asked once if I would like to purchase any "dealer add-ons" just once. I said no thank you and that was the end of it. No high pressure sales tactics, which I greatly appreciated. The vehicle we purchased need a few items fixed before we made the purchase and the dealership fix the items, no-questions-asked! We found our sales associate to be very pleasant, along with the general manager and the individual that finalized the sale. Our time was respected and everyone we spoke with was exceptionally courteous. I have purchased numerous vehicles from numerous dealerships over the past 40 years. This was "hands-down",one of the most pleasant vehicle purchases I have made in recent years. My hat is off to the staff and management J. M. Atkinson More

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I’ve had great experiences with other Cavender dealerships but can’t recommend this one. They aren’t transparent with their numbers, don’t follow-up, or respond. I’ve tried sales up to several man dealerships but can’t recommend this one. They aren’t transparent with their numbers, don’t follow-up, or respond. I’ve tried sales up to several managers and same response….crickets or lack of follow through. We went into the dealership twice but not good enough for this team. I wouldn’t waste your time and recommend to shop elsewhere. More

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Everyone was nice and quick paper work and my car was gased up and ready to go ! Thank you Jimmy ! gased up and ready to go ! Thank you Jimmy ! More

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Very professional and patient helpful with questions and good service will referral to all friends good service will referral to all friends More

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Online price was not the same as listed. And dealership would not honor the price without trade-in. No where listed a trade-in was required And dealership would not honor the price without trade-in. No where listed a trade-in was required More

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