JoAnne Piazza

The best car buying experience I've had. It was my son's first car buying experience and both Larry Basilio & Joanne Piazza were a tremendous help in purchasing a used F-150. They were both It was my son's first car buying experience and both Larry Basilio & Joanne Piazza were a tremendous help in purchasing a used F-150. They were both patient and very knowledgeable and talked my son though the process. They also gave a great trade-in value for his current vehicle. Every part of the experience was amazing. No pressure just information. More

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EXCELLENT service! Got the car I wanted in a timely manner for a great price! manner for a great price! More

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I told this dealership that I wanted to repair my credit first before purchasing a vehicle. Nonetheless, I was lured into the dealership by John after an internet search. Spent two hours with Joanne. And Jo first before purchasing a vehicle. Nonetheless, I was lured into the dealership by John after an internet search. Spent two hours with Joanne. And John assured me that I would get a loan because people with lower scores than mine got loans. Well, I was escorted out by Joanne who became quite nasty. No loan no car. No blacks wanted this is quite clear! If you are black, this dealership will not do business with you! More

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afternoon out it was time to turn my lease car in and I was looking for a good deal on a left over an d I got one...happy with it and I am set with a new car....leo it was time to turn my lease car in and I was looking for a good deal on a left over an d I got one...happy with it and I am set with a new car....leo More

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Quick and easy purchase Joanne made the purchase of our C Max easy and efficient. The fact that she owned a C Max herself made her explanation of all of the features that mu Joanne made the purchase of our C Max easy and efficient. The fact that she owned a C Max herself made her explanation of all of the features that much easier. The explanation of the paperwork was handled by Midge very well also. We were impressed with ease of the purchase. More

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We were very pleased with the care we received. Angelo Molinari, your sales rep, offered us detailed info on the truck we were interested in. He provided concise, useful data and kept in constant c Angelo Molinari, your sales rep, offered us detailed info on the truck we were interested in. He provided concise, useful data and kept in constant contact with us, making himself available at all times. We were so impressed with him and would highly recommend that our friends & family contact Angelo. He has a bright future at Springfield Ford and is a valuable asset. All the best.... More

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Joanne was OUTSTANDING. She took her time and made sure I was 100%taken care of. Also Justin the manager was also outstanding. They walked me through my dea was OUTSTANDING. She took her time and made sure I was 100%taken care of. Also Justin the manager was also outstanding. They walked me through my deal. No shady tactics, just a great car and a square deal. Thank you! More

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Easy process First new car in 12 years - process was simple, straightforward and got to a great selection relatively quickly. Financing was easy, and the overall e First new car in 12 years - process was simple, straightforward and got to a great selection relatively quickly. Financing was easy, and the overall experience was far less painful than I thought it was going to be. More

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Joanna Piazza is the best! Very pleasant car buying experience. We gave her specific criteria on what we wanted and did not want and she was very honest and forthcoming in her r Very pleasant car buying experience. We gave her specific criteria on what we wanted and did not want and she was very honest and forthcoming in her responses. She worked very hard to get us an employee discount we did not know we were eligible for! Midge was great on the loan paperwork-not as tedious as I had experienced before. That 13 years of experience shows in that she knew every option and button inside the car including programming SYNC 3........ More

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Absolutely fantastic! This is my 2nd car from Springfield. I returned because I am treated so well. No one is pushy, all my questions are answered, all the technology was c This is my 2nd car from Springfield. I returned because I am treated so well. No one is pushy, all my questions are answered, all the technology was carefully explained and the people I’ve dealt with are so friendly. I’ve also used the service dept. and again, am always treated exceptionally well. Never talked down to which I appreciate. Totally excellent experience More

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