Jody Smith
Jody Smith at Long Cadillac

Jody Smith

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.9
56 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.9

56 Reviews

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56 Reviews of Jody Smith

May 18, 2025

Dealership Rating
Employee Rating

Service has been fine for the 53 years that I have been a customer. Waiting Room situation IS NOT GOOD AT ALL. More

by DAVIDMARGOLIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

May 17, 2025

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Jody in service has always taken care of my family and I. Love working with him and his Team. They're always fair, transparent, and never pushy. Highly recommend. More

by santo1818
Service Price Transparency
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Recommend Dealer
Yes

May 16, 2025

Dealership Rating
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Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. More

by GARYYIP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

May 14, 2025

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Employee Rating

Great team! Great Service! The team is Always trying to do the very best for each customer. More

by JEFF@DUFFICY.NET
Service Price Transparency
Service Communication
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
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Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services More

by TNORTON
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Recommend Dealer
Yes

April 04, 2025

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Very professional and friendly team. Service like always the best. Thank you so much guys. More

by Val
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

April 01, 2025

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Employee Rating

Jody Smith, Service Advisor has been working with me to isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineeri More

by PMROSBOROUGH
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Recommend Dealer
Yes

March 31, 2025

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They kept me informed about the timing of the service theoufhr the tile I was there. More

by thinkgreen87
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Recommend Dealer
Yes

March 10, 2025

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I would recommend this dealership, the service, and the sales personnel were professional, polite, and very nice to work with for both purchase, and then sale of the vehicle. More

by E. Pellegrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

February 17, 2025

Dealership Rating
Employee Rating

I love Long Cadillac, they have really great people! I always choose longs for servicing my vehicle. More

by PHEATON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

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