Jody Smith
Jody Smith at Long Cadillac
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Jody Smith

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.8
51 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.8

51 Reviews

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51 Reviews of Jody Smith

April 04, 2025

Dealership Rating
Employee Rating

Very professional and friendly team. Service like always the best. Thank you so much guys. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

April 01, 2025

Dealership Rating
Employee Rating

Jody Smith, Service Advisor has been working with me to isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineeri More

by PMROSBOROUGH
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 31, 2025

Dealership Rating
Employee Rating

They kept me informed about the timing of the service theoufhr the tile I was there. More

by thinkgreen87
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 10, 2025

Dealership Rating
Employee Rating

I would recommend this dealership, the service, and the sales personnel were professional, polite, and very nice to work with for both purchase, and then sale of the vehicle. More

by E. Pellegrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

February 17, 2025

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Employee Rating

I love Long Cadillac, they have really great people! I always choose longs for servicing my vehicle. More

by PHEATON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

February 16, 2025

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Employee Rating

This is my 5th Escalade from long Cadillac …. I love the dealership the people and the service !! More

by COLINLAKE11
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tohm Palaima, Hank Landry

February 12, 2025

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Employee Rating

They alwayd delivered my car on time they also supply to and fom delivery service. More

by RONBERAN
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Recommend Dealer
Yes

January 26, 2025

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I have been a loyal customer of Long Cadillac since it was in Framingham. The entire staff has been professional and accommodating. I will continue to do business and promote the excellence to friends and More

by FERGUSRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse , Andrew

January 16, 2025

Dealership Rating
Employee Rating

Brian is Awesome! Thanks for answering all my silly questions! When things don't work right due mostly to user error! More

by MARGARETCMC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 10, 2025

Dealership Rating
Employee Rating

They are always great at Long Cadillac! This is why I always go back to them. More

by KDEMICHELE1
Service Price Transparency
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Recommend Dealer
Yes
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