Joe Busa
Joe Busa at Nucar Chevrolet of Woburn

Joe Busa

Service Advisor

Nucar Chevrolet of Woburn

40 Winn Street
Woburn, MA 01801

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4.5
37 Reviews
4.5

37 Reviews

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37 Reviews of Joe Busa

July 22, 2025

Dealership Rating
Employee Rating

Quick and helpful Everyone was friendly and the waiting room was very clean and well stocked. More

by GREGIRVINE81
Recommend Dealer
Yes

Other Employees Tagged: Joe Busa

July 17, 2025

Dealership Rating
Employee Rating

A little pricey, inflated labor to be honest . But service done in one day ,very polite staff .reset tire pressure sensor ,wasn't a problem no indicator lamp . Pressure checked before service 300 More

by mfantasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Carbone

Jul 21, 2025

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re glad to hear our team was polite and completed the service in a day, but we understand your concerns about pricing and time. We’ll review this with our service team to help improve the experience moving forward. We appreciate your business and honesty!

July 03, 2025

Dealership Rating
Employee Rating

They are all very nice and informative at newcar in Woburn I would definitely recommend them for a new car or service. More

by MGERBICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for the wonderful review!

July 02, 2025

Dealership Rating
Employee Rating

Everyone there is very friendly and courteous and helpful when getting an oil change on my vehicle More

by duquette0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris in service

Jul 08, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for taking the time to share! Safe travels!

June 22, 2025

Dealership Rating
Employee Rating

Chris Johnson was excellent and really looked out for me! He let me know exactly what was going on and was helping me every step of the way. More

by michael.fresneda
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson *****

Jun 24, 2025

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We're thrilled to hear Chris Johnson took great care of you and kept you informed throughout the process. We'll be sure to pass along your appreciation!

June 18, 2025

Dealership Rating
Employee Rating

I had a 9:00 a. m. appointment, and they kept the car overnight to fix the brakes. (They did get a Lyft to take me home and back) They did not adequately explain the More

by Mark_S_Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2025

Nucar Chevrolet of Woburn responded

Thank you for your feedback. While we’re glad we could provide Lyft transportation and complete the brake work thoroughly, we’re sorry to hear you felt communication was lacking. Our team always aims to explain repairs clearly and return follow-up calls promptly, and we regret if that didn’t happen in your case. The pricing reflects OEM parts and professional installation, but we understand concerns about cost and timing. If you'd like to discuss this further, we’d be happy to clarify—please feel free to give us a call at 781-702-4931. Thank you.

June 13, 2025

Dealership Rating
Employee Rating

They had my truck for 7 days to replace fuel pump. Told me it would be ready at the end of week. More

by bobrien9901
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Nucar Chevrolet of Woburn responded

We're sorry to hear about the delay and understand how frustrating that must have been. This isn’t the experience we aim to provide. We'd appreciate the chance to speak with you directly—please give us a call at 781-702-4931 so we can discuss what happened and work toward making it right. Thank you.

June 06, 2025

Dealership Rating
Employee Rating

Very good. Very responsive Very convenient location, pleasant office environment very nice courteous staff, Awesome! More

by STEVEN.PAUL.HAMILTON
Recommend Dealer
Yes

Other Employees Tagged: Joe Busa

Jun 10, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for the review!

June 06, 2025

Dealership Rating
Employee Rating

Joe was great to deal with, very professional and thorough, timely with status updates as well. More

by NICOLE_V_LYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience!

June 03, 2025

Dealership Rating
Employee Rating

Professional, courteous, completed work in a timely manner. Would recommend them to anyone who needs work done More

by STACYCHOWNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Carbone

Jun 10, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for the review!

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