Dealership Experience
29 yrs, 3 mos
Industry Experience
29 yrs, 3 mos
81 Reviews
Write a Review81 Reviews of Joe Craig
November 18, 2025
Called and made appointment with Joe to view a vehicle I saw online. The car was clean and right up front for me when I arrived, and Joe was there to warmly greet us saw online. The car was clean and right up front for me when I arrived, and Joe was there to warmly greet us More
September 27, 2025
Had a couple things come up and drove over they jumped right on it for me without and appointment and the issues taken care of in one hour. Great bunch at Keystone Service in Doylestown. right on it for me without and appointment and the issues taken care of in one hour. Great bunch at Keystone Service in Doylestown. More
Other Employees Tagged: Pete Kelly
August 31, 2025
Outstanding customer service. They always listen to your needs and fulfill your requests quickly and accurately. They truly are " No Pressure, No Hype". And e tremely courteous. H They always listen to your needs and fulfill your requests quickly and accurately. They truly are " No Pressure, No Hype". And e tremely courteous. Have been a very happy customer for almost 20 years. More
Other Employees Tagged: Pete Kelly, Peter Somerman
May 14, 2025
They have been doing this a long time and it shows. They know their stuff. Great service and great people. Don’t go anywhere else!!! They texted me at every step. Didn’t have to call or wait for m They know their stuff. Great service and great people. Don’t go anywhere else!!! They texted me at every step. Didn’t have to call or wait for my photo ring. Everything was great experience ❤️❤️❤️❤️❤️ More
Other Employees Tagged: Paul Heiser, Pete Kelly, Robert Stein, Zen Harantschuk, Jennifer Montrose
January 02, 2025
The best car purchasing experience you will ever have. Also the best repair service anywhere. Understanding, caring, kind staff. All in all the very best complete experience. Since 1990 I have only pur Also the best repair service anywhere. Understanding, caring, kind staff. All in all the very best complete experience. Since 1990 I have only purchased cars from Doylestown Keystone Volvo. More
Other Employees Tagged: Mike Cluckey, Pete Kelly, Robert Stein, Ben Stein
June 21, 2024
Just picked up our 7th Volvo, this one the XC60. Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great t Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great that's why we keep coming back. More
Other Employees Tagged: Pete Kelly, Peter Somerman
May 09, 2024
Fantastic service! Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. More
Other Employees Tagged: Mike Cluckey, Pete Kelly, Peter Somerman
July 23, 2023
We had an excellent used-car buying experience at Keystone Volvo. Joe Craig was the ultimate professional and provided a seamless buying experience. The dealership even went above and beyond to accom Keystone Volvo. Joe Craig was the ultimate professional and provided a seamless buying experience. The dealership even went above and beyond to accommodate our red-ribbon on the car request when it was time to pick up the car in person and surprise our son. Peter Somerman also helped us and he was very pleasant and efficient. Would buy from Keystone Volvo again. More
Other Employees Tagged: Peter Somerman
July 11, 2023
Thieving, lying, stereotypical "car salesmen". They overbook service appointments and you'll sit for hours with bays full and ONE mechanic, they'll replace things NOT NEEDED without telling you, s They overbook service appointments and you'll sit for hours with bays full and ONE mechanic, they'll replace things NOT NEEDED without telling you, salesman is AWOL after sale... and THEN pulls attitude when management says "contact your client", good luck getting that owners manual. Office staff is uncaring. Want your title? When we get to it.. in a few MONTHS. "The mail is slow" with an attitude of being an inconvenience. I got a car with a gauged front bumper (we'll fix it..... uh, no we won't), rattle in the door, two tone front/ back bumpers, massive oil leak within 1st 50 miles (Oil filter casing cracked). Sounds like dropped off the car carrier to me! ONLY because of the massive oil leak did they get me my owners manual and bumper fixed. Oh, and that "loaner car" thing? Yeah... right. Jan 8 bought the car, 3 months later Volvo corporate had it towed out of my driveway with 50 miles, two weeks later, got it back with 150 miles... a driveway filled with large oil spots (moved to shovel snow)... and no loaner car, or even deliver the car back to me.... or apology. If you want to buy an overpriced lawn ornament, you've found the place!!!! 1st new car in over a decade, last car of this lifetime, life savings... and I cringe once a year when I go for my free inspection.... and every second I have to be on that property, I cringe. I'd rather be getting root canal without novacane then sit in that building. If I had the money, I'd go elsewhere. Oh, and btw, last inspection the quote on the phone was "no charge". I asked several times, ended the conversation with "I'll see you on (this date) for my free inspection". When I got there, that changed. They charged me. They said I could reschedule my inspection. Hey, AHs, how about honoring your word? Ha ha ha... yeah, right! Couldn't ever get a straight answer for basic questions from them. Put it on the list with the non-existent apology from the salesman. Instead, I got a list of his accolades. Arrogance. Repeat... 1st new car in over a decade, last new car of this lifetime... life savings.... May you rot in the bowels of xxxx... Throughout this nightmare, I called the really nice people at Volvo in Feasterville. THEY answer my questions, ending with "you're dealer should do this, we always do". More
Other Employees Tagged: Pete Kelly

