Joe D'ercole

Great buying experience Joe was a wonderful salesman. Such a character and never felt like he was pushing me to do anything I wasn't comfortable with. He was able to work wit Joe was a wonderful salesman. Such a character and never felt like he was pushing me to do anything I wasn't comfortable with. He was able to work with my with what I needed -- I'm very happy with my car. More

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My best dealership experience! I wanted to take the time to express my sincere thanks and gratitude to the Colonial Subaru. As someone who works in quality assurance /regulatory co I wanted to take the time to express my sincere thanks and gratitude to the Colonial Subaru. As someone who works in quality assurance /regulatory compliance I stress customer service in all walks of life and interaction. My experience at this dealership and with the named individuals below was exceptional. I highly recommend any potential buyer to visit and give their business to Colonial. I had some preliminary phone conversations regarding a vehicle I was interested in and found via autortrader.com. Upon visiting the dealership, between arrival and driving off with the vehicle, it took me two (2) hours. More

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Fantastic Dealership Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to get the car in the price range I needed. Both of the other people I dealt with on delivery day were more of the same. Nick made the paperwork easy and answered any concerns I had. Nathan was very knowledgeable about the car and gave me a detailed walkthrough upon delivery. More

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Amazing Experience My husband and I walked in just to "browse" and we were met by Joe D'Ercole who was so professional, helpful, and such a pleasure to work with. We e My husband and I walked in just to "browse" and we were met by Joe D'Ercole who was so professional, helpful, and such a pleasure to work with. We ended up buying a Legacy and the whole experience with this dealership was A+. I have purchased many cars and have never been met with such an awesome staff, from opening the door to a very pleasant woman with a big smile, to Joe and then signing the deal with Nick Forese who made the process a breeze. I highly recommend this dealership!! Five star all the way! More

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A Great Experience I had a great experience with Joe D. in sales. As a service employee at another dealership and being in the business, Joe was pleasure to deal with a I had a great experience with Joe D. in sales. As a service employee at another dealership and being in the business, Joe was pleasure to deal with and was very kind and accommodating when I purchased my STi. He went above and beyond for me to make sure we could locate the car I wanted and deliver it as soon as possible. The flexibility he showed on his end was what stood out from other dealerships I've worked with. I would absolutely come back to purchase another vehicle from him. More

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Joe D'Ercole is the best! I found Joe D'Ercole at Colonial Subaru to be the best salesman I have ever met. He is genuine, caring and goes above and beyond to help his customer I found Joe D'Ercole at Colonial Subaru to be the best salesman I have ever met. He is genuine, caring and goes above and beyond to help his customers. I had visited several Subaru dealerships in the area and nothing can compare to the excellent customer service I received from Joe. Joe made sure I was treated fairly and wanted to get me the best car he could at an affordable price. This has been the best car buying experience I have ever had and it is all due to Joe. I cannot thank him enough for all he did to help me. More

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My Fourth Subaru in 3 years!! Joe D is the very best. Two for me, one for my wife and one for my brother. No one knows the product better!! I believe in brand loyalty and Joe belie Joe D is the very best. Two for me, one for my wife and one for my brother. No one knows the product better!! I believe in brand loyalty and Joe believes in customer loyalty. More

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Great experience; Joe D. easy to work with This is our third car lease at Colonial Subaru and working with Joe D.. Super easy to work with and makes the process amazing and easy. This is our third car lease at Colonial Subaru and working with Joe D.. Super easy to work with and makes the process amazing and easy. More

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Direct, to the point, efficient and professional I am not a "car person" at all. I love the reliability, pricing of the Outbacks as well as being able to lower the back seats for hauling stuff. So I am not a "car person" at all. I love the reliability, pricing of the Outbacks as well as being able to lower the back seats for hauling stuff. So I knew I wanted another Outback and did not need or want a "sales pitch". Joe got that right away. The walk through of the vehicle with Nate was invaluable. No way I am going to remember it all but I feel confident I really can call him to get input on a topic. He did not yet have business cards but he made a point of writing down how I can reach him. It was fast, efficient and not stressful. Each very important to me. More

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Exceptional Customer Service! A++ I recently leased a 2017 Impreza and worked with Joe. Can't say enough about what a great experience it was at Colonial. He was extremely helpful and I recently leased a 2017 Impreza and worked with Joe. Can't say enough about what a great experience it was at Colonial. He was extremely helpful and fair and went above and beyond. No hassle, no bait and switch. They've got a great showroom as well. Anyone in the market for a new Subaru, ask for Joe. More

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