All 3 guys, Joe Luque, his tech expert assistant, Ryan,
and Oscar Hernandez were all super - all very cordial, pleasant, courteous, cheerful and knowledgeable - Joe let us drive the car, showed us other ca
and Oscar Hernandez were all super - all very cordial, pleasant, courteous, cheerful and knowledgeable - Joe let us drive the car, showed us other cars, let us ask any questions we had, through his amazing efforts got us the best affordable car, helped us to get the rewards transfer, which wasn't easy to do, got us the best trade in amount possible, made it a pleasant experience and was so thankful for us as returning customers. His assistant, Ryan, even transferred all my stuff from the old car to the new, and answered so many questions, was so patient, and was able to get the map up on the screen.
Oscar answered all of our questions, too, told me what I was signing, several forms had to be signed, and let me know I would get all forms in my email.
He adjusted some of the paperwork, which gave us more for the trade-in. Thank you so very much to Joe, Ryan, and Oscar!
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by dianezervos
May 19, 2026 -
Phillips Chevrolet responded
Thank you so much for your wonderful feedback! We’re thrilled to hear that Joe Luque, Ryan, and Oscar Hernandez all made your experience such a positive one. Providing a friendly, knowledgeable, and stress-free experience is exactly what we strive for, and it sounds like the team truly delivered every step of the way. I will pass your very kind words on to Luque, Ryan (we will make sure he is added to select for reviews...thanks!) and Oscar. Happy motoring!
Bought my Sonic about ten years ago from Phillips and
just traded it for a new Trax and Joe Luque did a great job. Very happy with my purchase
just traded it for a new Trax and Joe Luque did a great job. Very happy with my purchase
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by dianezervos
May 19, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review! We appreciate you purchasing from Phillips 10 years ago as well as recently. Happy motoring!
We had a great easy experience with Joe Luque at Phillips
Chevy in Frankfort! I love my 2026 Chevy Trax, highly recommended!
Chevy in Frankfort! I love my 2026 Chevy Trax, highly recommended!
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by Avaweber0159
May 18, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review! "Great experience" is what we strive for. Your business is very much appreciated. Happy motoring in your Trax!
Joe Luque was a great help again, this time with my
daughter Ava's new Trax purchase
daughter Ava's new Trax purchase
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by mweber597
May 18, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review! We appreciate you choosing Phillips for the purchase of your daughter's Trax! Happy motoring to your family!
I recently bought a 2022 Silverado.
Joe took care of me. Very nice and professional. Helped me get the deal I was looking for. Walked away very happy. 100% recommend
Joe took care of me. Very nice and professional. Helped me get the deal I was looking for. Walked away very happy. 100% recommend
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by Flores.j4169
May 18, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review! We appreciate your business as well as you recommending us - happy motoring!
Joe provided incredible customer service from start to
finish. He genuinely cared, communicated clearly, and made the entire process smooth, comfortable, and stress-free. Phillips Chevrolet is lucky to ha
finish. He genuinely cared, communicated clearly, and made the entire process smooth, comfortable, and stress-free. Phillips Chevrolet is lucky to have someone so professional and attentive representing their dealership.
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by Pscully2
May 15, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review! I will gladly pass that on to Joe. We appreciate you choosing Phillips - happy motoring!
Just purchased a 2027 bolt from Joe Luque from Phillips
Chevrolet in Frankfort IL. Would recommend!
Chevrolet in Frankfort IL. Would recommend!
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by Rzeb1
May 12, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review for Phillips Chevrolet of Frankfort! We're happy to hear you had such a positive experience with Joe Luque! We appreciate your business. Happy motoring!!
Joe was very helpful and was amazing to work with.
Recommended him for all purchases
Recommended him for all purchases
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by Jbrunzie
May 13, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review for Phillips Chevrolet! I will gladly pass your kind words on to our Phillips Team! We appreciate your business - happy motoring!
I bought a new Colorado from Joe Luque at Phillips Chevy
in Frankfort and he was excellent.
in Frankfort and he was excellent.
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by 34linder
May 01, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review! We appreciate you choosing Phillips for the purchase of your Colorado! Happy motoring!
Just purchased a 2020 Chevrolet Silverado with Joe Luque
and my experience was wonderful! He answered all my questions and I would highly recommend!
and my experience was wonderful! He answered all my questions and I would highly recommend!
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by sondownjr
Apr 30, 2026 -
Phillips Chevrolet responded
Thank you for taking the time to write a review! We appreciate you choosing Phillips for the purchase of your Silverado. Happy motoring!