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Phillips Chevrolet

Phillips Chevrolet

9700 West Lincoln Highway
Frankfort, Illinois 60423


Sales: (815) 469-2323
Service: (815) 469-2323
Parts: (815) 469-2323

Phillips Chevrolet
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 731 reviews

4.9

4.9 out of 5

1020 lifetime reviews

Phillips Chevrolet

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Certified: Phillips Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Phillips Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Phillips Chevrolet

Phillips Chevrolet is the #1 Selling Chevy Dealer in Illinois! We have Illinois' largest Chevy inventory and many used cars from the top auto manufacturers of today. Our mechanics fully inspect the vehicles prior to going on sale. So for a quality used or certified used vehicles in Frankfort IL, visit Phillips Chevrolet. We are a Chicago Chevy dealer specializing in new and used vehicle sales, service and Genuine GM parts.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 8:30 PM

Tuesday: 7:30 AM - 8:30 PM

Wednesday: 7:30 AM - 8:30 PM

Thursday: 7:30 AM - 8:30 PM

Friday: 7:30 AM - 8:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 PM - 6:00 PM

Tuesday: 7:30 PM - 6:00 PM

Wednesday: 7:30 PM - 6:00 PM

Thursday: 7:30 PM - 6:00 PM

Friday: 7:30 PM - 6:00 PM

Saturday: 7:30 PM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Shuttle Service
Customer Lounge Area Television
Free Coffee Vending Machines

andreaboyd
5/24/2013 11:16:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam DarwishSam Darwish
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Phillips Chevrolet:

I've had such a wonderful experience at Phillip Chevrolet for the second time!!! I bought my 2011 Camaro from here 2 years ago and now I have a 2013 Convertible Camaro & its all because of Sam Darwish! He is such a terrific car salesman. The process was speedy and I'm satisfied! I will be back!

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silverice
5/24/2013 7:38:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe HamdanJoe Hamdan
Mark HawkinsMark Hawkins
Mike  MaherasMike Maheras
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Phillips Chevrolet:

Our salesman, Joe Hamdan, was friendly, knowledgeable, and attentative. Everyone we met at the dearlership was very professional and courtious. The paperwork which was handled by Mark Hawkins was painless and not alot of pressure. My wife and I had the opportunity to talk briefly with Mike Maheras the general manager and you could tell that he expected that his professionalism set the example for the dealership. I purchased my last three Chevy trucks at another dealership but I have to admit the experience at Phillips Chevrolet was the best I have had so far.

I was hoping to purchase a truck today, and Joe made it happen. Thank you Joe.

George and Susan Bernot

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Joyce02
5/24/2013 4:06:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott PerakScott Perak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Phillips Chevrolet:

I have been buying cars and having them serviced at Phillips Chevrolet for more than 20 years. The employees are all friendly and knowledgeable. I never have a problem with my vehicles after they have been serviced at Phillips. Scott Perak is exceptionally good at explaining the workings of the vehicle to me. I know my car is in good hands at Phillips Chevrolet.

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agarrity
5/24/2013 2:27:01 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott PerakScott Perak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Phillips Chevrolet:

I was very pleased with my service. He was very nice and made the visit pleasant. I would definitely recommend Phillips and come back soon.

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Sidonia
5/23/2013 9:03:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rafat AlamawiRafat Alamawi
Joe HamdanJoe Hamdan
Phil JaradPhil Jarad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Phillips Chevrolet:

I found that everyone I worked with to be extremely professional, courteous, and willing to accommodate to facilitate the sale. Joe Hamadan was very knowledgeable about the used car inventory, interested in helping me to get the "best price possible" for my trade in and for the vehicle I wanted to purchase. He did not pressure me, but showed me all of my options. The sales manager and finance manager also were extremely helpful and made the whole purchasing experience enjoyable. I highly recommend this dealership and for people to deal with Joe, Rafat, and Phil.

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nnekajhowell
5/23/2013 7:34:29 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott SciakyScott Sciaky
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.6

My Review Of Phillips Chevrolet:

The service was good. Scott S did a good job explaining the issues of my service to me. He was also helpful with payments. I did have a slight issue after they cleaned my breaks and performed basic maintenance, however that caused a second issue, which caused me to go back for a second service. However, that was taken care of. This was my first good experience with a service center in a long time, so I REALLY appreciate it. I do plan to go back in the future if I can afford it. Great job, and the wait time was do-able. Customer service was good as well. Thank you.

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Nconry
5/23/2013 6:56:08 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott PerakScott Perak
John SmidtJohn Smidt
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Phillips Chevrolet:

John S. and Scott P. were both very helpful and understanding. They did a great job with working with my financial needs. Thank you for all your help! I would recommend working with either advisor.

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ThomasLilja
5/23/2013 6:38:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rachel PetersonRachel Peterson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Phillips Chevrolet:

Rachel was very respectful in the way she conducted her business. She explained all of the important aspects of the 2013 Malibu LT that were important to me. She even explained some new features that I might not have noticed had she not have told me. She was with me 100% of the way and I'm glad I had her as my salesperson.

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jbeshansky
5/23/2013 5:43:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matthew BraleyMatthew Braley
Steve SorensenSteve Sorensen
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Phillips Chevrolet:

I had a wonderful experience buying my new chevy sonic from Phillips! As everyone knows, car buying can be a long and sometimes uncomfortable process, but Steve Sorensen and everyone at the dealership made it a very enjoyable day. Steve was very helpful and informative, since this was my first time buying a car! I love my new sonic, and I am so happy to have purchased it from a local dealer!

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michals3
5/23/2013 5:35:59 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rami AlamawiRami Alamawi
Joe ArmstrongJoe Armstrong
Jamie BirksJamie Birks
Tim ChristTim Christ
Dan KachinskyDan Kachinsky
Gina LosaccoGina Losacco
Scott PerakScott Perak
Henry RhodesHenry Rhodes
Christine SmrstikChristine Smrstik
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Phillips Chevrolet:

when ever I come in for service, the advisor's all know me and treat me with respect. For that reason I always bring them some sort of pastry to treat everyone in the service dept.

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