Joe Maurino
Joe Maurino at Gerald Honda of Countryside

Joe Maurino

Service Advisor

Gerald Honda of Countryside

5901 S. La Grange Road
Countryside, IL 60525

5.0
25 Reviews
5.0

25 Reviews

Write a Review

25 Reviews of Joe Maurino

May 07, 2025

Dealership Rating
Employee Rating

Check-in was smooth, and service was quick. I appreciate the flexibility to drop off and pick up my car at my convenience. The thorough walk-through of recommended services, upfront cost estima More

by akubicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Gerald Honda of Countryside responded

akubicz, We are happy to provide you with a 5-star service experience. We appreciate your business and look forward to seeing you again soon.

March 23, 2025

Dealership Rating
Employee Rating

Service attention was very efficient and kind, clear and simple. I decided this is my dealership for any service from now on after 3 visits More

by pepeazb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Donlan, Alex Mirko, JAKE REGAN, Allen Miramontes , ANGEL ALVAREZ, CARLOS Betancourt, BRENDAN KEANE, Andy Roth, MARCO VILLASENOR

Mar 24, 2025

Gerald Honda of Countryside responded

Pepeazb. Thanks for sharing your positive services with us. We appreciate the 5 star review.

September 27, 2024

Dealership Rating
Employee Rating

Joe the service advisor did an excellent job explaining the issues of my CRV, Service was completed in a timely matter. Service technician Jose, did a neat and good job, More

by novak1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Gerald Honda of Countryside responded

noval1560, Thanks for sharing your 5 star experience with Joe and Jose in Service. We look forward to seeing you again in the future.

August 31, 2024

Dealership Rating
Employee Rating

Service was fast and professional and the service rep was awesome and he is an asset to the dealership. More

by usmariner713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Gerald Honda of Countryside responded

Usmariner713, Thank you for the 5 star review.

Sep 03, 2024

usmariner713 responded

Your welcome

April 28, 2024

Dealership Rating
Employee Rating

Jake is amazing, customer sevice is the reason I keep coming back here. He's super polite, best attitude, love the text updates. Best customer service. I have a honda dealer 2 miles from home, but a rath More

by juansalgado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JAKE REGAN

Apr 30, 2024

Gerald Honda of Countryside responded

juansalgado1, Happy to hear that Jake has provided you with the best customer service. We look forward to seeing you again in the future.

December 30, 2023

Dealership Rating
Employee Rating

Friendly and helpful service staff. Inform you of maintenance needs. My oil change was done in a timely manner with no issues! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Gerald Honda of Countryside responded

Rick, Thanks for the 5 star review. We appreciate your business and look for to seeing you at your next service.

December 06, 2023

Dealership Rating
Employee Rating

Fast and easy preventative maintenance service. Joe kept me informed through the entire process while waiting. More

by Stan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Gerald Honda of Countryside responded

Stan, Happy to hear Joe provided you with fast excellent service,

November 08, 2023

Dealership Rating
Employee Rating

Speedy service… straight talk… just the facts on repair costs… low pressure to approve expenses/repairs. More

by Domer84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Gerald Honda of Countryside responded

Domer84, Thanks for sharing your low pressure service visit with Joe. Thanks again for visiting our Service Center.

August 10, 2023

Dealership Rating
Employee Rating

Joe gives me Fantastic service and very polite. Also the customer service rep gives time to insert my request for my car More

by mykel_925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2023

Gerald Honda of Countryside responded

Mykel_925, Thanks for sharing your fantastic service experience. We appreciate your business.

July 16, 2023

Dealership Rating
Employee Rating

Personable individuals. Genuine understanding and they take the time to really work through numbers and inventory with customers. They treat the customers and not the situat More

by Mgplaczek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bromer, Terry Scudieri , Mark N.

Jul 17, 2023

Gerald Honda of Countryside responded

Mgplaczek, Thanks for taking the time to share your positive sales experience.

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