Joe Mayes
Joe Mayes at Koepp Chevrolet

Joe Mayes

Certified Sales Advisor

Koepp Chevrolet

13221 US Highway 87 W
La Vernia, TX 78121

Contact Me
4.7
14 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

Languages Spoken

English English

4.7

14 Reviews

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14 Reviews of Joe Mayes

November 25, 2025

Dealership Rating
Employee Rating

Great experience! The entire team was friendly and helpful during the entire process. Would highly recommend using Koepp Chevrolet for your vehicle purchase needs. More

by claypivo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2025

Koepp Chevrolet responded

Thank you for the great review! We’re glad you had a friendly and helpful experience from start to finish. We truly appreciate your recommendation and are grateful you chose Koepp Chevrolet for your vehicle purchase. Enjoy your new ride, and we’re here anytime you need us!

November 19, 2025

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Was lied to about what was in codes at the end. Things also happened during the deal and I don't believe I was told the whole truth throughout the sale. We were rushed the entire time from Joe and More

by kassie.martinez92212
Recommend Dealer
No

Other Employees Tagged: Joe Mayes

Nov 19, 2025

Koepp Chevrolet responded

Hi Kassie, Thank you for sharing your feedback. I’m very sorry to hear that you feel the process was rushed and that there were concerns about communication during your purchase. That is not the experience we want anyone to have at Koepp Chevrolet. I was not present when the vehicle was delivered, but I did speak with your husband on Monday morning and let him know that if either of you were unhappy with the deal or the vehicle, you could bring it back that day. He chose to keep the vehicle, and we honored that decision. Due to your specific situation, we only had one lender that was able to approve the financing, and we worked within those terms to complete the sale. I understand that this experience has left you disappointed, and I do take that seriously. If you would like to go over the numbers, financing, or any part of the transaction in detail, I am more than willing to do that with you directly. Please feel free to contact me at (830) 253-8000 so we can talk through everything together. Doug Wood, General Manager Koepp Chevrolet

October 28, 2025

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Koepp Chevrolet was easy to work with from beginning to end. My son absolutely is pleased with his new truck and we will return when we’re in the market for another vehicle. More

by Mel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Trussell

September 29, 2025

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Great dealership. I bought several vehicles there. Staff was very helpful and friendly. Keep up the great work 👍 More

by Blazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams, Blake True , Albino Pena, I remember he was extremely helpful in the past and explained everything in detail. Great salesperson.

Oct 11, 2025

Koepp Chevrolet responded

Thank you so much! We’re honored that you’ve chosen Koepp Chevrolet for multiple vehicle purchases over the years. Our team is proud to deliver friendly, helpful service every time, and your continued trust means a lot to us. We’ll keep up the great work — and look forward to seeing you again soon!

September 02, 2025

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Koepp Chevrolet in La Vernia Texas is very professional on all levels sales department to the service department. I will always use them!!! More

by keithdc22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Koepp Chevrolet responded

Thank you, Keith! We’re honored to be your go-to dealership and are so glad you’ve had professional experiences across both our sales and service departments. Your trust means a lot to us, and we’ll continue working hard to earn it every time you visit Koepp Chevrolet in La Vernia.

August 24, 2025

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We spotted the Z71 Tahoe out front and knew we had to have it. We called and Joe met us there to look at it. We took it for a test drive and were sold. They gave us a fair value for our trade in and w More

by astieren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Koepp Chevrolet responded

Thank you so much! We’re thrilled you spotted that Z71 Tahoe and drove away with it the same day. Joe and our team work hard to make the process fast, fair, and stress-free, and it’s great to know you felt that. We appreciate your kind words and your recommendation — small-town dealerships really do make a big difference!

August 18, 2025

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I Have been a customer since 1973. Bought 21 vehicles. Would not deal anywhere else. More

by Mark_koepp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Trussell

Aug 18, 2025

Koepp Chevrolet responded

Thank you, Mark! Being a loyal customer since 1973 and purchasing 21 vehicles with us is truly incredible. We are honored to have earned your trust for so many years, and your loyalty means the world to our entire team. We’re proud to be your dealership of choice and look forward to many more years of serving you!

August 14, 2025

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Very easy to deal with made the purchase very easy will definitely buy from Koepp Chevrolet again. More

by k.kellner1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Trussell

Aug 15, 2025

Koepp Chevrolet responded

Thank you for the great review! We’re glad to hear your purchase experience was smooth and easy. We truly appreciate your trust in Koepp Chevrolet and look forward to helping you again in the future!

August 04, 2025

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Employee Rating

Sorry I don’t remember which one was Derrick or Edward but we liked everyone who worked with us. We did not need financing, no trade-in, no delivery needed, so we did not answer those questions. More

by sandantics
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

July 24, 2025

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So glad we made the trip to La Vernia. Extremely happy with our new red Colorado truck. We bought it from Koepp Chevrolet in La Vernia, Tx. Staff there was awesome from our salesperson Jo More

by Deegeemail
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Mikolajczyk, Madison Springs , Doug Wood

Jul 25, 2025

Koepp Chevrolet responded

Thank you so much for the kind words! We’re thrilled to hear you're loving your new red Colorado and that the trip to La Vernia was worth it. Joe, Sheldon, and the entire team work hard to deliver a smooth, friendly, and honest experience, and we're glad it showed. It was a pleasure helping you, and we truly appreciate your trust in Koepp Chevrolet. Enjoy every mile in your new truck and we hope to see you again down the road! Doug Wood, General Manager Koepp Chevrolet

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