Joe Miller
Joe Miller at Lynn Layton Ford

Joe Miller

Service Advisor

Lynn Layton Ford

3300 U.S. 31
Decatur, AL 35603

4.7
220 Reviews
4.7

220 Reviews

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220 Reviews of Joe Miller

November 13, 2025

Dealership Rating
Employee Rating

My wife coordinated ahead of time to drop her vehicle off at the service department early in the morning this past Tuesday, approximately at 7:30 AM. When we receive no call by 4:10 PM, I called and was told More

by MIKEDEVOR4
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: My wife couldn’t remember the name of her advisor, but I thought Brian the manager told me his name was Steve. I talked with Brian on the phone the next day. Joe explained the situation when I picked up the car. He was a professional, as always I told my

November 09, 2025

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Employee Rating

Everyone was friendly, patient, and answered any questions I asked in a professional manner. I am pleased with everything. More

by tshifflett256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby White

October 31, 2025

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Made the experience very easy and fast. Got the truck I needed and all the information was provided. More

by tnave615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Craft, Nick Mewbourn

October 30, 2025

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Employee Rating

As always, everyone was very professional and friendly. I feel like family while I'm there. Plenty of coffee available while you wait. More

by Drhunter1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 29, 2025

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Went in for an oil change and rear brake pad replacement. After they did the brake inspection, was informed my brakes still had a lot of miles left on them and a brake job wasn't necessary. I admire there ho More

by jlpark10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Presley, Jim Rohr , Steve Larimore in service along with Brad in the Quick Lane.

September 19, 2025

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Employee Rating

Joe is da man! Joe is da man! Joe is da man! Joe is da man! More

by CHRIS@MITCHELLSERVICES.COM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Presley

September 10, 2025

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Employee Rating

Clean, courteous, efficient,informative. Mobile recall service is a great added service. Service vehicle in your driveway! More

by LSTOUT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2025

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Employee Rating

I was excited to purchase a 2024 F350 Truck as the start of a new era with my company to replace the Dodge Ram branded trucks. Unfortunately, upon receiving the truck we began to have issues with our traile More

by blangley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 19, 2025

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Employee Rating

Dealer accepted vehicle with no appointment and quickly and efficiently performed the service as requested. More

by garyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

Best Ford dealership I have ever used! The service and professionalism is top notch. Highly recommended! More

by jwdmathewson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Craft, Daniel Tousey

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