Joe Walker

Joe was absolutely awesome to work with. He was extremely communicative and way better than any other car dealership team member that I have had to deal with in the past. highly recommend. He was extremely communicative and way better than any other car dealership team member that I have had to deal with in the past. highly recommend. More

by Justice Verified Customer Verified Customer

Report | Print

The lady’s name was Teresa and kept sending us between parts instead of getting up out of her chair and asking like why was I doing her job and the guy next to her was not doing that to customers. Then wh parts instead of getting up out of her chair and asking like why was I doing her job and the guy next to her was not doing that to customers. Then when we asked if they could take the screw out of the key she kept saying no and it was not until pressing the issue to go check. Worst customer service I have ever seen. More

by …213 Verified Customer Verified Customer

Report | Print

Went in for an oil leak. They found the issue, showed me a picture of the problem and replaced the necessary part. They keep you well informed during the service. Would recom They found the issue, showed me a picture of the problem and replaced the necessary part. They keep you well informed during the service. Would recommend them. More

by MICHAEL.BONNIE.LITTLEJOHN Verified Customer Verified Customer

Report | Print

I messed up so badly by forgetting my insurance card at home and my phone in my car when I got my ride home. Amelia dealt with the missing card, calling my insurance company and wading through a sea of home and my phone in my car when I got my ride home. Amelia dealt with the missing card, calling my insurance company and wading through a sea of auto responses to finally get to a person and get a copy of my card. And Joe was ever so patient trying to contact me, but - and this part wasn't Joe or Amelia's fault, but your 'text us!' feature on your website sent my messages to Acura Sales, so my efforts to let some in Honda Service know I didn't have my phone and to email me instead of calling didn't get to the right people. I ended up walking two miles to my brother's place to use his phone to get through to service. I also tried various email addresses to no avail,, either. So kudos to Joe and Amelia , and a big Bronx cheer for the "Text Us" and email features. More

by MAGPIE3190 Verified Customer Verified Customer

Report | Print

Service advisors were very friendly and helpful and helped set me up with a loaner while my car was in for service. helped set me up with a loaner while my car was in for service. More

by SHERRERA2386 Verified Customer Verified Customer

Report | Print

Good people, responsive to owner requests. Service done efficiently and delivered on time. No issues, thanks. Service done efficiently and delivered on time. No issues, thanks. More

by STUMBLIN Verified Customer Verified Customer

Report | Print

Excelente servicios y muy buena calidad al recibir el vehículo, gracias por sus lindas atenciones vehículo, gracias por sus lindas atenciones More

by Franklin Verified Customer Verified Customer

Report | Print

Excellent customer service. Quick, efficient, communicative, friendly. I was able to make an appointment easily. Quick, efficient, communicative, friendly. I was able to make an appointment easily. More

by MOMAMEA64 Verified Customer Verified Customer

Report | Print

The staff is friendly and knowledgeable. They were pleasant to converse with and made me feel welcome. They answered all my questions and the place was neat and clean. They were pleasant to converse with and made me feel welcome. They answered all my questions and the place was neat and clean. More

by Marksmyers1 Verified Customer Verified Customer

Report | Print

I feel like I’m a valued employee and a valued customer. Thank you to everyone in service. Thank you to everyone in service. More

by Garypins Verified Customer Verified Customer

Report | Print