Joel Schuster
Joel Schuster at Bend Honda

Joel Schuster

Express Lube Advisor

Bend Honda

2225 NE Hwy 20
Bend, OR 97701

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Joel Schuster

August 08, 2025

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Employee Rating

Overall, they do a good job, but I was not happy after I picked up the car. I got about a block away from the dealership and my hood popped open because they had not closed it properly. I called the dealers More

by mark
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Recommend Dealer
Yes
Aug 11, 2025

Bend Honda responded

Hi Mark - Safety is our utmost priority and we sincerely apologize for the oversight. Thank you for bringing this issue to our attention so we can make sure it doesn't happen again in the future. If you’d like to share any further feedback, please feel free to reach out to us at 541-797-6987.

July 25, 2025

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Always professional and friendly service,are on time and communicate well with what is needed More

by sunnytimes2013
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Recommend Dealer
Yes
Jul 28, 2025

Bend Honda responded

Your review made our day! Thank you for sharing your satisfaction with the level of service provided by our Bend Honda team. We look forward to earning your business again in the future. Safe travels until then!

July 20, 2025

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I am always impressed with the friendly help working here! Excellent costumer service. Calm and professional help. Bend Honda is a tight running ship with snacks, clean bathrooms and the best service ev More

by Seylahv7
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Recommend Dealer
Yes
Jul 21, 2025

Bend Honda responded

Thank you, Selah, for sharing your great feedback about our team and our amenities! We appreciate your business and look forward to seeing you again at Bend Honda.

July 12, 2025

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Friendly staff, quick and efficient. I like to just show up to get my oil changed and normally pretty quick for getting it done. Was able to get in the next day for 30K service, awes More

by anita
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Recommend Dealer
Yes

Other Employees Tagged: Ty Clark

Jul 14, 2025

Bend Honda responded

Hi Anita - Thank you for giving our team a shout out! We look forward to welcoming you back to Bend Honda in the future.

July 05, 2025

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My service appointment was handled with efficiency and professionalism by Joel. I appreciate the car shuttle ride home and back as well as how quickly my car was ready. Great job! More

by Juliemoconnor
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Recommend Dealer
Yes
Jul 07, 2025

Bend Honda responded

Hi Juli, thank you for choosing Bend Honda and for highlighting Joel's great work! We look forward to welcoming you back in the future.

July 04, 2025

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Bend Honda is the best experience I’ve had and continue to have every time I go in for anything since I purchased my 2025 Pilot. Everyone is so nice and makes you feel like you matter. More

by Barbie
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Recommend Dealer
Yes
Jul 07, 2025

Bend Honda responded

Hi Barbie, Providing superb service is always our goal and your feedback lets us know we are achieving it! Thank you for choosing Bend Honda and for your business.

July 03, 2025

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The salesman, Cole, was helpful and understanding of my needs; as was all the Managment Team. Selected and paid in 3 days. Service department was clean and professional. Best Auto transaction ever. More

by ellisdavid913
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Recommend Dealer
Yes
Jul 03, 2025

Bend Honda responded

We are delighted to hear from you, Dave! Thank you for choosing Bend Honda and for highlighting the great work of Cole and the team. See you next time!

June 24, 2025

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Will definitely use the online service appointment option to schedule my next appointment. Eliminates totally holding on telephone. Have always found that all of the service people at Bend Honda were eff More

by jassm
Recommend Dealer
Yes
Jun 24, 2025

Bend Honda responded

We're delighted to hear that our online service appointment option is working well for you and that you've had positive experiences with our team at Bend Honda. Thank you for your kind words, and we look forward to serving you again soon!

June 23, 2025

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This is the best Service Department I’ve ever worked with! They always do a fantastic job. Joel is friendly and very knowledgable. Ty always welcomes me and is great at answering any questions I might h More

by jaybird59182
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Recommend Dealer
Yes

Other Employees Tagged: Ty Clark

Jun 23, 2025

Bend Honda responded

Thank you for the glowing review! We're delighted to hear that Joel and Ty have made your experiences with Bend Honda's Service Department so positive. We appreciate your support and look forward to serving you again in the future!

June 06, 2025

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Great service. I like the video with explanation. Knowledgeable service people. I’ll be back. More

by Catherine
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Recommend Dealer
Yes

Other Employees Tagged: Ty Clark

Jun 09, 2025

Bend Honda responded

We're pleased to hear you'll be back for future service with us at Bend Honda! Thank you for sharing your positive experience, Catherine. We will continue to provide top-tier service at each visit.

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