Joel White
Joel White at INFINITI of Lynnwood

Joel White

Service Advisor

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.9
192 Reviews
4.9

192 Reviews

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192 Reviews of Joel White

December 04, 2025

Dealership Rating
Employee Rating

Great experience Very helpful and friendly staff Answered all my questions and made recommendations for upkeep of my car More

by EHSKOVRON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 05, 2025

INFINITI of Lynnwood responded

Thank you so much for the great review! We’re happy to hear that our team was helpful, friendly, and able to answer all your questions. It’s wonderful to know you had a positive experience and received useful recommendations for maintaining your vehicle. We truly appreciate you choosing us and taking the time to share your feedback. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 24, 2025

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Great service experience as always! Customer service is top notch! Has been a trusted Infiniti dealership for years! More

by jbrown.mail
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2025

INFINITI of Lynnwood responded

Thank you so much for your wonderful review! We’re thrilled to hear that you continue to have great service experiences with us. Knowing that our customer service remains top-notch and that we’ve earned your trust over the years truly means a lot to our entire team. We appreciate your loyalty and look forward to serving you for many more years to come. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 17, 2025

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Joel was great, knowledgeable, and friendly. I highly recommend asking for him if you have any questions about the service on your vehicle More

by LEONSAUTOMOTIVE2
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Nov 17, 2025

INFINITI of Lynnwood responded

Thank you for the fantastic 5-star review! We’re so glad to hear that Joel provided you with knowledgeable and friendly service. He takes great pride in helping our guests, and your recommendation means a lot to us. We truly appreciate you taking the time to share your experience. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 10, 2025

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Its always a pleasure working with Joel. Super friendly and always helpful. Some people say that the dealership service departments gouge you. I have never felt this way at Infiniti of Ly More

by onel8grl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

INFINITI of Lynnwood responded

Thank you so much for your wonderful review! We’re delighted to hear that Joel and our team consistently provide a friendly, helpful, and trustworthy experience. It means so much to know you feel confident bringing your vehicle to us and appreciate the care and attention we put into every visit — right down to returning your car sparkling clean. Your continued trust and kind words truly mean a lot to our entire team. If you have any questions or concerns, please don’t hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 29, 2025

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Doing business with Infinite is always a smooth process. We have enjoyed every experience with them More

by jenniferbbg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Travis Nakagaki, Roger Milan

Oct 31, 2025

INFINITI of Lynnwood responded

Hi Jennifer, Thank you so much for your kind words and for being a valued customer! We’re thrilled to hear that every experience with INFINITI has been smooth and enjoyable. Our team truly appreciates your continued trust and loyalty — it means a lot to us. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 24, 2025

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Straightforward and great experience. Didnt feel oversold or pushed for upgrades, was clear in their communication of what was needed. More

by mcmurn0
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

INFINITI of Lynnwood responded

Thank you so much for sharing your experience! We’re thrilled to hear that you found the process straightforward and appreciated our clear communication. Providing a transparent and pressure-free experience is always our goal, and it’s wonderful to know we met your expectations. If you have any questions or concerns, please do not hesitate to reach out to me directly. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 20, 2025

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I always take my Infinity to the dealer because I get the best customer service and car repairs vs going somewhere else. More

by vlangwin
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

INFINITI of Lynnwood responded

Thank you so much for the 5-star review! We truly appreciate your loyalty and are thrilled to hear that you consistently choose us for both customer service and vehicle care. It means a lot to know you trust us with your INFINITI and that our team continues to meet your expectations. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 17, 2025

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I was treated very well when I entered the Service Department. Joel knew my name and showed me to the lounge for drinks, snacks and TV. The appointment was set up for 1hr and 15 mins. But the time was More

by tmill2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 20, 2025

INFINITI of Lynnwood responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with Joel and that he made you feel welcomed and well taken care of. It's great to know the appointment was efficient, and that Joel was able to assist with your warranty and getting you set up with INFINITI USA. We’re always here to help, and we look forward to seeing you again for your future warranty work and updates. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 06, 2025

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Recently moved from Seattle, 1st experience at Lynnwood Infinity- Roger was polite and professional. When unexpected work needed, answered questions clearly and concisely. Decision was to do work curren More

by bgs1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nakagaki, Roger Milan

Oct 06, 2025

INFINITI of Lynnwood responded

Thank you for sharing your experience and welcome to the Lynnwood area! We're glad to hear that Roger provided polite, professional service and was able to clearly answer your questions during your visit. We appreciate your trust in us to handle the immediate work and completely understand your plan to follow up with your service department in California. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 02, 2025

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Employee Rating

Very clean professional service. Appreciate that about the dealership. Could ask for a better experience. More

by Chris
Recommend Dealer
Yes
Oct 02, 2025

INFINITI of Lynnwood responded

Thank you for your thoughtful review Chris! We're so glad to hear you had a great experience and appreciated the clean, professional environment at our dealership. That’s exactly the standard we strive to maintain every day. If you ever need anything or have questions down the road, please don’t hesitate to reach out. We’re always here to help and committed to providing the best possible service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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