Joey Parnell

Everybody was polite and helpful. The service manger Joey took time to answer some of my preventative maintenance questions. The service manger Joey took time to answer some of my preventative maintenance questions. More

by faulkenberryn Verified Customer Verified Customer

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Very nice dealership and service department They changed oil and tire rotation was there a very short time thank you oil and tire rotation was there a very short time thank you More

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The service department did an excellent job on my car. All the young men that I spoke to that day were kind and very helpful. From the time I got checked in until the minute I left I knew how far along All the young men that I spoke to that day were kind and very helpful. From the time I got checked in until the minute I left I knew how far along the service guy was on my car. I got a text while I was waiting to let me know how they were doing. I plan on using these guys to service my car as long as I have a Honda civic. Once more the service department is wonderful, a great bunch of guys. Now the reason I said as long as I have it is because the SALES DEPARTMENT is terrible. I purchased my car brand new 8/2023, Honda Civic EX-L, The salesman told me it has everything heated this & that, leather this & that. I told him I really didn’t care about that, but if you pay $30,000. cash for a car that has everything I do expect to get a trunk button & to be able to program my garage door to open while sitting in the drivers seat!!!!! Not in this $30,000 car. I call Honda of Jonesboro started complaining first thing no one cared. I would get an email every now and then and they ask how things were going, I told them about it again. No one would answer my email. Now every time I go to Jonesboro Honda I complain I have from the beginning. Some of the employees there don’t understand how they can get away with being so dishonest, I don’t either. I tell everyone I know how I was lied too about my car & the manager there didn’t even care enough to do anything about it. I even tell people there when I’m waiting on my car. I had my son to take their sticker off because I will not advertise for someone that lies just to make a sale. I like my car I hate being lied to. I’m an old lady. I pick up my groceries I don’t want to get out of my car when it’s storming to open the trunk!!!!! But because of lies I was told I do get out in the storm now, but I won’t when I get another car. If I do get a Honda it won’t there never again. I will continue to tell people how dishonest the sales department is!! More

by psurles04 Verified Customer Verified Customer

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Excellent service! Very pleased—Joey Parnell is fantastic and a consummate professional. I have been a Honda of Jonesboro customer since 2009, and I continue to support Very pleased—Joey Parnell is fantastic and a consummate professional. I have been a Honda of Jonesboro customer since 2009, and I continue to support this business because of the excellent experience I have had. More

by Tellweh Verified Customer Verified Customer

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Service was excellent. Staff was very friendly staff. Took cared of things very well. Thanks. Staff was very friendly staff. Took cared of things very well. Thanks. More

by snonis Verified Customer Verified Customer

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Exelente trabajo de los mecanicos y todo el personal de ahi y trabajan con una buena calidad ahi y trabajan con una buena calidad More

by ARESKIOCHOA1234 Verified Customer Verified Customer

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Always professional & quick service! Great customer service. Best dealership in our area. Great communication. Thank you Great customer service. Best dealership in our area. Great communication. Thank you More

by samantha.hendrix14 Verified Customer Verified Customer

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I live in West Memphis and I could go to another dealership closer in Southaven, MS or Memphis but I choose Honda of Jonesboro because I have always received great service at this location. Speci dealership closer in Southaven, MS or Memphis but I choose Honda of Jonesboro because I have always received great service at this location. Special mention of Quinton Kirby who is always very knowledgeable and professional and always tries to accommodate the customer's needs. More

by dmitcham Verified Customer Verified Customer

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Great communication and terrific experience during the purchase of our new Honda Pilot Black Edition. purchase of our new Honda Pilot Black Edition. More

by thomaslwilliams79 Verified Customer Verified Customer

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Lynn was very helpful with the scheduling! Very kind and always professional! I appreciate how He takes the time to explain everything. I would always recommend Honda of Jonesboro! Thank Y Very kind and always professional! I appreciate how He takes the time to explain everything. I would always recommend Honda of Jonesboro! Thank You for all the Great Service and Care! More

by Myhonda Verified Customer Verified Customer

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