John Brock

Purchased my Sienna at Crestmont Toyota in 2012 and have had it serviced there many times. The administrative team members are professional and friendly. The service technicians are great. At my last visit had it serviced there many times. The administrative team members are professional and friendly. The service technicians are great. At my last visit John Brock was my service advisor. He is funny, efficient and professional. The day after my service appointment, I received a call from Mike. He wanted to know if everything was OK. Awesome! More

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Customer service agents are very knowledgeable and supportive. Work is completed in time frame expected. Repair work has always been of high quality. In over 15 years I have never had cause to comp supportive. Work is completed in time frame expected. Repair work has always been of high quality. In over 15 years I have never had cause to complain. More

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Answered my questions, gave me a time estimate which was met, courteous: from entering the garage and leaving with my cat met, courteous: from entering the garage and leaving with my cat More

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Returned to Toyota Crestmont this week for servicing, and an overall safety check, of my 2011 Prius (with 182,000+ miles), in advance of an upcoming 1,500+ mile trip, With accurate access to my vehicle's ser an overall safety check, of my 2011 Prius (with 182,000+ miles), in advance of an upcoming 1,500+ mile trip, With accurate access to my vehicle's service records, Service Team members Nicolle and John explained their recommendations to me, coordinated the entire process in less time than expected, and included a Dealership coupon which provided an appreciated discount on parts & labor. With all the talk about "affordability" these days, this was professional service combined with affordable pricing. Thank you, 5 Stars. More

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Hi, I took my car there to chance the cámara and service was clean, fast, and the personal super nice… Sergio help me and John too. Thank tou was clean, fast, and the personal super nice… Sergio help me and John too. Thank tou More

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