John Carlen
Certified Technician
Crews Subaru of Charleston
8261 Rivers Ave
North Charleston, SC 29406
15 Reviews
Write a Review15 Reviews of John Carlen
August 17, 2023
I took my 2019 Subaru Outback which I absolutely adore to get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best b get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best bet to take our Subaru to Crews Subaru. In total about the entire dealership with Jason Parish, service manager and a whole host of extremely friendly, cordial and caring team members that form an amazing congruency, the likes I and my husband have never seen before. Not to mention the most comfortable waiting room with complimentary coffee, bottled water, all sorts of snacks and a bevy of a beverage selections (quasi pun included) obviously from hot to cold. This is our 7th Subaru and my husband now drives a 2009 Forester that still runs like a jewel. Quite simply, the safest and most reliable automobile that my husband and I have ever and always enjoyed, Subaru. Go to your nearest dealership and test drive one for fun or when you get that itching urge that it's time to buy a Subaru. Smooth ride like riding on air. It's indeed amazing and our little family is grateful for the Crews Subaru family. We hope you all will be too. More
Other Employees Tagged: Pam Baker, Jason Parish, Pete Berkos, Krissy Duncan, Alisha Gatlin
June 06, 2023
Fair and customer focused. I will continue to use Crews in the future for my new car and service needs. I will continue to use Crews in the future for my new car and service needs. More
Other Employees Tagged: Jason Parish, Pete Berkos, Krissy Duncan, Alisha Gatlin
March 18, 2023
I have purchased 3 Outbacks through this dealership and have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have always been treated with respect, friendliness, and professionalism. Steve Turko went out of his way to ensure my wife and I had a really great experience in purchasing our new Outback. I would also like to say that I have never seen more courteous sales or service department anywhere. More
Other Employees Tagged: Jason Parish, Josh Stringer, Pete Berkos, Jerry Peters, Krissy Duncan, Alisha Gatlin , Steve Turko ( 5 Stars for Steve)
January 02, 2023
The Crews dealerships - including Crews Subaru - are all well known for providing first class service and after sales attention. At Crews Subaru, buying a Subaru - new or pre-owned - is not the end of all well known for providing first class service and after sales attention. At Crews Subaru, buying a Subaru - new or pre-owned - is not the end of the deal : it is the beginning of a partnership which is designed to make vehicle ownership worry free. Crews Subaru departments each take the extra step throughout the vehicle ownership to ensure Subaru owners are satisfied, and remain satisfied. Five Star Plus dealership. More
Other Employees Tagged: Pam Baker, Jason Parish, Millet Deangles, Linda Breedlove, Jerry Peters, Robert Kozakiewicz, Rhett Crull, Alisha Gatlin
November 01, 2022
Crews Subaru were amazing! ! They took the time to go over everything and explain everything helped me walk through building the car everyone was great from the sales person to ! They took the time to go over everything and explain everything helped me walk through building the car everyone was great from the sales person to the finance person to the service people they were all amazing and I recommend everyone who wants to buy Subaru to visit Crews and pick your car out. You will be happy!!!! More
Other Employees Tagged: Pam Baker, Jason Parish, Pete Berkos, Tracie Benton-Mason, Krissy Duncan, Alisha Gatlin, Dan Holuba
October 31, 2022
Crews Subaru always provides amazing service. They were on time as scheduled, courteous and friendly. Thank you for great service. They were on time as scheduled, courteous and friendly. Thank you for great service. More
Other Employees Tagged: Jason Parish, Pete Berkos, Krissy Duncan, Alisha Gatlin
August 30, 2022
Without a doubt the all-around best dealership I have ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. More
Other Employees Tagged: Jason Parish, Pete Berkos, Krissy Duncan, Alisha Gatlin , Matt Davis, Al Monaco
June 21, 2021
Service personnel are friendly and efficient. Waiting area is wonderful. area is wonderful. More
Other Employees Tagged: Jason Parish, Pete Berkos, Krissy Duncan, Alisha Gatlin , Matt Davis, Al Monaco
April 06, 2020
Love this dealership! Every single department within this dealership has been wonderful. From purchasing to the service department, a simple review doesn't do justice to t Every single department within this dealership has been wonderful. From purchasing to the service department, a simple review doesn't do justice to the true awesomeness of this group. Wish all my car buying experiences were this great! More
Other Employees Tagged: Pete Berkos, Albert Pasquino , Brian Broz, Kevin Hoskins
November 25, 2019
Excellent service department My wife and I were passing through Charleston on our way back home to Idaho, and I knew it was about time to replace the rear brake pads on our 2017 O My wife and I were passing through Charleston on our way back home to Idaho, and I knew it was about time to replace the rear brake pads on our 2017 Outback. The original pads were still in the car at 82,000, so we were pleased about that. Anyway, we were able to make a same-day appointment on Crew's website this morning and brought in the car at 2 pm as scheduled. We were back on the road just a few minutes after 3 pm! The cost was a very reasonable (and competitive) $185 plus tax. Our service adviser Jonathan was excellent - and even let us know the front brake pads were doing great; did not need replacement. We spend the month of November in Charleston each year, and it's good to have Crew Subaru in town. More