John Fitts

Agreed on price for a specific vehicle. Confirmed priced more than once through text. When I arrived I spoke with a different salesman not the one I was messaging with. He spoke to manager Confirmed priced more than once through text. When I arrived I spoke with a different salesman not the one I was messaging with. He spoke to manager and said they would not honor the price and try to sell me something else! Buyer beware! More

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This place is outstanding I would recommend this dealership to anyone and special thanks to John fitts The coolest sale manager dealership to anyone and special thanks to John fitts The coolest sale manager More

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Less than ideal experience I recently bought a used vehicle from here and will never step foot in this place again. I suggest you not either. The sales person was great, and the I recently bought a used vehicle from here and will never step foot in this place again. I suggest you not either. The sales person was great, and the service manager who helped me go over the vehicle was a solid professional which is why I gave it two stars. I gave them 4 days notice of my coming in, and their response was to have the car not ready with a dead battery, be rude and condescending to me while trying to pressure me into using their financing, and playing dumb about how bank transfers work. Had I not traveled 2 hours and already dropped off my one way rental I would have left and gone back home. The sales team members were talking negatively about me in their little area, and didn't seem to care when it was pointed out to them not once, but twice that I could hear them. I stayed the night to make the deal work, and was met with more sarcastic comments from the sales team when I showed up the next morning to finish the deal. Extremely unprofessional, disorganized sales and financing team. More

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BEST AROUND I do not even know where to begin. Just about 3 years ago I purchased my CRV from John Fitts. It was so easy with no hassles. Thank you John. Thi I do not even know where to begin. Just about 3 years ago I purchased my CRV from John Fitts. It was so easy with no hassles. Thank you John. This dealership truly cares about their customers which puts them in a rare category. I have never been to a dealership where you get this type of treatment. All I have ever asked for was honesty and that's what Honda of Plymouth does. From the Management Team, Sales Team and Service Department you rise above the rest. Thank you for treating me like family and not just a person walking in the door. Your assistance with my most recent visit has been extraordinary. Enough said More

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A total stress free and helpful car buying experience ! I went to Honda to get an idea of what I might like for new car. I ended up purchasing a used Ford Titanium. I certainly didn't think I would be buyin I went to Honda to get an idea of what I might like for new car. I ended up purchasing a used Ford Titanium. I certainly didn't think I would be buying a car that day. However, Jason Gardiner was extremely helpful and patient in trying to help me find the right car for me. He and John Fittz were more than willing to take care of any concerns I had about the car. I drove away a very happy person and I know I could come back to them if I had any problems. If you want a stress free,pleasant car buying experience,Honda of Plymouth is your place ! More

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So happy! Kris Was very anxious today going for a new car. John Fitts met my husband and me and right away the tension left. I picked out the car we played with numb Was very anxious today going for a new car. John Fitts met my husband and me and right away the tension left. I picked out the car we played with numbers and just like that I have a new car cause John listened to what we had to say and what we could afford! Awesome person, awesome team,very impressed!! Super happy!! More

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Easiest car purchase of my life My Subaru was getting old and I have been putting off the new car purchase because I hate dealing with the whole system. I think we can all agree. My Subaru was getting old and I have been putting off the new car purchase because I hate dealing with the whole system. I think we can all agree. Well I was shocked at how easy John Fritts at Tufankjian honda made this purchase the best experience I've ever had. He met me at the door and just listened to what I was looking for. He never pressured me into anything. He was on my side, trying to help me get into the best car for ME. I got a much nicer car at a price I never even asked for. They just offered this amazing deal and did it all with no pressure at all. They just wanted me to be happy. When I went to another dealer they did not give me the hard sell and make me feel guilty about doing my search. The dealership was fast at getting me quotes and even better at getting me a price that was the best I had been offered. They made the whole purchase easy. I will go nowhere else, ever. This family treats you like family. John Fritts is my car dealer for life. Can't say enough about how he knew what I was looking for and got just as excited for me getting into a beautiful Honda Accord that I never thought I could afford. They made it happen. Thank you!!! More

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