John Pitts

We took our vehicle because the airbag light was flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it was minor thing during a car wash and that there was no reports or anything and that they would fix it. Our insurance called us on the day we went to pick up the car to let us know someone had filed a claim! Not only was it not a “minor” accident, but it was also pretty far from where they needed to be. We know because we have a dash cam and looked at the footage. The entire thing was fault of the driver who was in my car. There was a police report and now our car value has diminished. Our car was paid off with no accidents and we were planning on selling to upgrade. We still have the blinking airbag light and they want to charge us another $2.5k to fix it again because now they say it’s something else. Needless to say, we now have a lawyer working on this case. I wish I could give them negative stars. Carlos was kind and patient, but John was rude and couldn’t show his face after making my husband take a day off from work because he had to give him the car personally. Never showed his face, so what was the point? A day of income lost for our family because he refused to take it in the afternoon. More

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Itte service was great. Customers service was very professionele the waiting timewas good. The prci was goo Customers service was very professionele the waiting timewas good. The prci was goo More

by willcajust Verified Customer Verified Customer

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by lega64 Verified Customer Verified Customer

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Nissan on S. Cleveland Ave., very professional associates service agents, helpful informational Friendly staff good place to sit back and relax and wait for your Cleveland Ave., very professional associates service agents, helpful informational Friendly staff good place to sit back and relax and wait for your car to finish repairs More

by ncatalan9 Verified Customer Verified Customer

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I really like the service department they are always really nice and the lounge that’s right next door to the service dept is good also like the text messages while I’m there to let me know the progress really nice and the lounge that’s right next door to the service dept is good also like the text messages while I’m there to let me know the progress. More

by josh.jackson17 Verified Customer Verified Customer

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I have no problem with getting my car fixed at the dealership they are willing to do whatever is needed to make you happy 😊 dealership they are willing to do whatever is needed to make you happy 😊 More

by cleverintrouillot1963 Verified Customer Verified Customer

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The dealership and enployees are amazing and worked with me not only to help me get into a vehicle I can afford, but also took into account everything else. me not only to help me get into a vehicle I can afford, but also took into account everything else. More

by jadedkatrina Verified Customer Verified Customer

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The dealership was courteous, fast working, thorough , waiting room was clean, comfortable, it was easy to make an appointment, took the car right in and started on it within 10 minutes of me arriving, al waiting room was clean, comfortable, it was easy to make an appointment, took the car right in and started on it within 10 minutes of me arriving, all and all a very positive experience. More

by Jim Nichols Verified Customer Verified Customer

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