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John Sandiford
John Sandiford at Sullivan Cadillac

John Sandiford

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of John Sandiford

August 20, 2025

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John Sandiford went over and above to help me with a tire warranty not purchased through Cadillac when I first purchased my 2024 Lyriq. He did what needed to be done in a timely manner. He was positive and p More

by MMREALTOR
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Recommend Dealer
Yes
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Aug 20, 2025

Sullivan Cadillac responded

Thank you for your awesome review! We're happy to hear that John went above and beyond to assist you with your tire warranty regarding your 2024 Cadillac Lyriq. We pride ourselves on providing exceptional service at Sullivan Cadillac, and it's fantastic to know that John made your experience positive and pleasant. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

August 17, 2025

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We were treated well and our Lyriq was serviced quickly . Thank you for your great communication More

by rbjknoyes
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton, Edwin Mejia

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Aug 18, 2025

Sullivan Cadillac responded

Thank you for your feedback! We are glad to hear you had a great experience at Sullivan Cadillac and that your Cadillac Lyriq was serviced quickly. Great communication is very important to us, and we appreciate you recognizing that. We look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

August 14, 2025

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The best I have deel with in my life buying cars. Was at this dealership More

by LRAINS56
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia, Estefania Adaro, Jeffrey Larson, Jeffrey Mayorga

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Aug 14, 2025

Sullivan Cadillac responded

Thank you for taking the time to leave us a review! We greatly appreciate your kind words about your experience at Sullivan Cadillac. We're thrilled to hear you found the process of buying a car with us so positive. We look forward to seeing you again for your next vehicle purchase! Sincerely, The Sullivan Cadillac Team

August 07, 2025

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John was very helpful and knowledgeable with the details of our purchase and extended warranty we bought More

by CINDYCHASTAIN53@icloud.com
Recommend Dealer
Yes

Other Employees Tagged: Reece Vaugh-Edwards

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Aug 08, 2025

Sullivan Cadillac responded

Thank you, Cindy, for your wonderful feedback! It's great to hear that John was helpful and knowledgeable during your purchase and warranty process at Sullivan Cadillac. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

August 06, 2025

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Excellent customer service, staff is knowledgeable and friendly.Very pleased with my experience. Thank you More

by yoele05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia, Estefania Adaro, Jeffrey Larson, Jeffrey Mayorga

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Aug 06, 2025

Sullivan Cadillac responded

Thank you for your review! We are happy to hear you had an excellent experience with our knowledgeable and friendly staff at Sullivan Cadillac. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again. Sincerely, The Sullivan Cadillac Team

August 01, 2025

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My service was great! Looking forward to further services there! The facility is nice! Thank you More

by JESSICAJAYNE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia, Estefania Adaro, Jeffrey Larson, Jeffrey Mayorga

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Aug 02, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! Our team is thrilled to hear that you had a great service experience at Sullivan Cadillac and we appreciate your kind words about our facility. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 01, 2025

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My recent experience with the dealership was disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to More

by dallasb09
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Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Edwin Mejia, Estefania Adaro, Jeffrey Larson, Jeffrey Mayorga

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Aug 02, 2025

Sullivan Cadillac responded

Thank you for sharing your experience. We understand your concerns about the repeated running board issue and the cost to replace additional parts. At Sullivan Cadillac, we aim to recommend repairs that address the root cause and keep your vehicle in good condition, and your feedback helps us see how this situation affected your trust. If you'd like to talk more about your visit, please feel free to reach out to us directly. Your feedback is valuable to us. Sincerely, The Sullivan Cadillac Team

July 30, 2025

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This visit was for an outstanding recall and an additional warrantee part replacement. It was nice to be treated as a valued customer by staff who knew they were only doing warranty work. The repai More

by femfireftr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We at Sullivan Cadillac are thrilled to hear that your experience during your recall and warranty service was outstanding. Our team takes pride in treating every customer with care and ensuring timely repairs. We're also glad that your truck was returned to you cleaner than before! We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, The Sullivan Cadillac Team

July 16, 2025

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Fantastic service department - they deliver ON TIME and with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus! More

by mark.s.long
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Sullivan Cadillac responded

Thank you for your feedback, Mark! We're glad to hear that you had a fantastic experience with our service department at Sullivan Cadillac. It's great to know that our commitment to customer satisfaction and quality work stood out to you. We look forward to serving you again. Sincerely, The Sullivan Cadillac Team

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