John Shoaf

Very pleasant experience. Excellent customer service. I have been in sales and customer service for 40 years. My sales representative was very knowledgeable, professional, and courteous. Most of all he wa I have been in sales and customer service for 40 years. My sales representative was very knowledgeable, professional, and courteous. Most of all he was not pushy which can be a huge turn off for me as well as many others I'm sure. I only came to "look at a couple different vehicles and ended up buying on the spot. The entire team was extremely professional and worked diligently together to make the experience perfect. I would highly recommend this dealership. More

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A great car buying experience This dealership was absolutely fabulous. I can’t think of anything wrong to say.about it. Reat transparency. Excellent customer service. and sales man This dealership was absolutely fabulous. I can’t think of anything wrong to say.about it. Reat transparency. Excellent customer service. and sales management I will buy my vehicles from this dealership again!!. More

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A friendly experience The staff was very friendly and helpful and patient. They helped me weed through the options that best suited my needs. I will return when it's time t The staff was very friendly and helpful and patient. They helped me weed through the options that best suited my needs. I will return when it's time to upgrade. More

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Great Customer Service - Great Deal All the folks at North Point Chrysler Jeep Dodge Ram FIAT were so nice and helpful. John Shoaf gave us bottles of water, made sure we were comfortabl All the folks at North Point Chrysler Jeep Dodge Ram FIAT were so nice and helpful. John Shoaf gave us bottles of water, made sure we were comfortable, and answered our general questions. Our Sales Consultant, Alan Coley, helped us get the car and the best deal we hoped for. Alan is friendly, courteous, knowledgeable, and helpful. He asked all the right questions to get the car we wanted. He answered all the questions we had about the car and the buying process. Thanks to him, the entire process went smoothly and quickly. Adam Hartis helped the paperwork signing a pleasure, which is quite a feat. I hope I didn't miss giving credit to others who may have helped us. We would recommend this dealership to anyone looking for wonderful customer service, a great car, and a great deal. More

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Professional and courteous The salesmen met me with an eager and believing hand sake. I felt that I had his undivided attention and the was no pressure. Honestly, I was only loo The salesmen met me with an eager and believing hand sake. I felt that I had his undivided attention and the was no pressure. Honestly, I was only looking but the attentiveness and knowledge display by the salesman convinced me to make my purchase. The finance manger was personable and honest. I was not pressured and he explained all the was taking place. The store felt comfortable and made my experience pleasant. I will recommend others. More

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Experience Superb customer service, quick but very detailed paperwork. From test drive to pulling out of the dealership took less than an hour. Would highly reco Superb customer service, quick but very detailed paperwork. From test drive to pulling out of the dealership took less than an hour. Would highly recommend to anybody!!! More

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Like family Have purchased a couple of trucks here, no pressure or fast talking salesmen. The team at north point listens to your needs and delivers. My salesman Have purchased a couple of trucks here, no pressure or fast talking salesmen. The team at north point listens to your needs and delivers. My salesman chad Browder goes beyond what's expected in making sure the process is smooth and easy (trust me I'm picky) All I can say is give north point the opportunity to earn your business and be a satisfied customer. More

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Car Purchase This dealership is very courteous and professional. Due to the fact that we live out of state, thus most of the transaction was conducted via telepho This dealership is very courteous and professional. Due to the fact that we live out of state, thus most of the transaction was conducted via telephone. Upon arrival to the dealership, everything that was promised was delivered. The paperwork was completed making our purchase a very quick and easy buying experience. Our car was exceptionally well detailed and exceeded our expectations. More

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Great experience Friendly and helpful throughout the entire process. Made the buying experience easy and fun! Would definitely recommend this dealership to others. Tha Friendly and helpful throughout the entire process. Made the buying experience easy and fun! Would definitely recommend this dealership to others. Thanks Northpoint! Love my new Durango! More

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Excellent Buy Excellent experience! Very thorough and simple. This is the second vehicle we have bought from North Point. Our salesman , Ed is knowledgeable of eac Excellent experience! Very thorough and simple. This is the second vehicle we have bought from North Point. Our salesman , Ed is knowledgeable of each vehicle we drive. He is friendly and makes you feel at home. We will continue to purchase at North Point Jeep. More

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