John Simms

Let me begin with the statement that I am extremely happy with my new used car. No complaints with the dealership, Kyle, or Alex who answered questions when I returned with the title of my trade in and Exp with my new used car. No complaints with the dealership, Kyle, or Alex who answered questions when I returned with the title of my trade in and Explained why the mountain of papers to be signed at closing. I felt pressured on the warranty information, but understand the man was doing what was required, a super salesman with very clear explanations. Kyle, the salesman was quite helpful with negotiating the price. Only slight disappointment was the gas tank was not topped off and the brake dust wasn't cleaned off the wheels. Alex assured me the tank would be topped off my next visit. I didn't notice the brake dust until I got home. This was my best experience in buying a car new or used in 38 years. More

Helpful 0

Report | Print

Smooth buying experience and very helpful staff. They will be definitely the the first place I am going to check when I need another car. I would recommend this dealership to anyone. They will be definitely the the first place I am going to check when I need another car. I would recommend this dealership to anyone. More

Helpful 0

Report | Print

I've always been pleased with Honda of Ocala but my recent experience in the Service Department with Rob Young was superior! After making an appointment easily on line, I got there on time and Rob Youn recent experience in the Service Department with Rob Young was superior! After making an appointment easily on line, I got there on time and Rob Young had everything ready for a quick oil change and new engine air filter. Rob treated me like a long lost friend and I was in and out in an hour. Amazingling fast and all at a reasonable price. Great service! More

Helpful 1

Report | Print

David B, was pleasant and friendly to work with. This is my 3rd CRV I've bought at Honda of Ocala and by far my best experience. This is my 3rd CRV I've bought at Honda of Ocala and by far my best experience. More

Helpful 0

Report | Print

The dealership treated me like I was not worthy of a call back or worth them even pulling my credit after I was willing to travel 3 hours to trade in my vehicle and pay whatever down to get the vehicle that back or worth them even pulling my credit after I was willing to travel 3 hours to trade in my vehicle and pay whatever down to get the vehicle that I wanted. The finance manager John Simms told me that the vehicle I wanted was not the vehicle for me because it was too expensive and would take thousands down to purchase. He made this accusation out of pure ignorance. Didn't even pull my credit. It upset myself and NY husband so bad. I will never do business at this place and shame on John and MIke for treating me that way. I'm assuming because I'm a black woman I can't afford a 64 thousand dollar tahoe. We were trying to purchase the vehicle and pay half of it off but was never given that chance. I am disgusted with how I was treated and do not recommend anyone to do business with these people. More

Helpful 0

Report | Print

We cannot thank Steve enough for his assistance with our daughter purchase her first vehicle. He explained to her the process and listened to her questions and concerns. She was able to make the purchase no daughter purchase her first vehicle. He explained to her the process and listened to her questions and concerns. She was able to make the purchase now and we are happy to have worked with Steve and recommend him to everyone! Thank you, Steve! More

Helpful 0

Report | Print

Shame on you. Received an order online and put in a credit app. Drove hours to dealership. Not only did not honor offer, increased MSRP by $10k for "additional dealer profit". This doubled the lease credit app. Drove hours to dealership. Not only did not honor offer, increased MSRP by $10k for "additional dealer profit". This doubled the lease payments. Then tried to bait and switch to a less expensive vehicle which was still around 80% monthly pyment greater than initial offer. Deceptive advertising, bait and switch. You confirm the worst sterotype to car dealers. Wasted a while day for this. SHAME ON YOU! More

Helpful 2

Report | Print

Love my Honda. Will always buy with them. I bought my last car with them too! last car with them too! More

Helpful 0

Report | Print

Jason Cline and everyone I dealt with were all top notch and professional. The amount of cars that I was looking for was great. The paperwork and prep time was super quick. Jason was great at explaining fea and professional. The amount of cars that I was looking for was great. The paperwork and prep time was super quick. Jason was great at explaining features of the new car that I didn’t understand. I will definitely look for him when I purchase another car. More

Helpful 0

Report | Print

I have purchased many vehicles from Honda of Ocala Over the past 14 years, during that time I have only used two salesman. One has moved on, but my salesman of choice now is Mike Lehman, he treats me like the past 14 years, during that time I have only used two salesman. One has moved on, but my salesman of choice now is Mike Lehman, he treats me like family and has become a friend. The dealership has always taken care of all my maintenance, and Mike always keeps his word. Thank you... More

Helpful 0

Report | Print