Johnny Cheng
Johnny Cheng at Audi Livermore

Johnny Cheng

Service Manager

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.9
158 Reviews

Dealership Experience

25 yrs, 1 mo

Industry Experience

25 yrs, 1 mo

4.9

158 Reviews

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158 Reviews of Johnny Cheng

November 21, 2025

Dealership Rating
Employee Rating

I waited for my car on the last service visit and it was done very quickly and all charged up and cleaned. Faith is very good and appreciated her attention to the details. More

by rog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Faith Clark

November 16, 2025

Dealership Rating
Employee Rating

Exceptional service. Been a customer for over 20 years. Quick in and out. No complaints. More

by Goldenbear91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2025

Dealership Rating
Employee Rating

Nancy Frasula is amazing and an absolute "Gem" for Audi Livermore. Nancy is extremely knowledgeable and meticulous about her job. Whenever I need service for either of my Audi cars, I always call Nancy More

by AGPALACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2025

Dealership Rating
Employee Rating

She was amazing! She made everything so easy and I will highly recommend anyone to come to her for quick and easy service. More

by chadamok209
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Faith Clark

November 03, 2025

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Employee Rating

I've always been happy with the service provided by Audi Livermore. The team is great, and the service is as well! More

by STEVEMS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

October 31, 2025

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Employee Rating

The service was on time and met the requirements of my cars needs. Great and happy as always More

by DEVI
Service Price Transparency
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Recommend Dealer
Yes

October 12, 2025

Dealership Rating
Employee Rating

Dealership is a joke they're only worried about your money not you. They suck. More

by Sad customer
Sales Price Transparency
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Faith Clark

October 08, 2025

Dealership Rating
Employee Rating

Best customer service experience ever, I tried other places and the customer service at Livermore Audi is exceptional. More

by Renie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 27, 2025

Dealership Rating
Employee Rating

Mr. Johnny Cheng and every member of Audi Livermore teams are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives ar More

by SHAHLA.SAFAIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2025

Dealership Rating
Employee Rating

Faith is amazing. She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for More

by Dre
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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