Jon Henson

Horrible service 3 hour oil change because a service manager wants to call a meeting manager wants to call a meeting More

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Good people with excellent knowledge of their products. Good to deal with them. We enjoyed the experience Good to deal with them. We enjoyed the experience More

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I HIGHLY RECOMMEND JON JENKS, our salesman, and the staff at Larry H. Miller Ford Lincoln Provo!!! Jon went above and beyond in customer service, care and support to get the truck I wanted. HE IS AMAZING! at Larry H. Miller Ford Lincoln Provo!!! Jon went above and beyond in customer service, care and support to get the truck I wanted. HE IS AMAZING! Jon helped me set up the FORD APP and patiently explained the features. The dealership was awesome getting through finance and us on the road in our new truck. We could not be happier with the customer service and car buying experience we received at Larry H Miller FORD Lincoln Provo!!! More

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I have had multiple experiences with this dealership. Buying vehicles and with servic as an out of state customer as well as a Utah resident. They have always exceeded my expectations to the point of wor Buying vehicles and with servic as an out of state customer as well as a Utah resident. They have always exceeded my expectations to the point of working me into the service rotation at the last minute on a weekend due to an emergency. I can give them my highest recomendation after multiple years of exceptional customer service. More

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They rave about how customer service and experience is their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H Miller. Called them up and had a salesman check it out for me since I live in Idaho. He said that it all looked good and there were no dents. However, I could clearly see a dent in one of the pictures. That didn’t bother me much, what thoroughly pissed me off was that after making a down payment and telling them that I would be coming down the following week to pick it up; they sold the truck out from under me to someone else! No phone call or anything until I called to make sure everything was good to go. They acknowledged that they had received my deposit for that truck, but all they said was: “sorry, we can refund your deposit” I didn’t want a refund, I wanted the truck that I bought! The only attempt to make it right was to offer me a truck that was across the country in Virginia and that I would have to pay shipping. What kind of customer service and experience is that!? More

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They was friendly, respectful and very helpful in getting me a good interest rate for my new pickup. me a good interest rate for my new pickup. More

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Rix greeted us immediately with a smile and patiently let me test drive a few vehicles. Once I’d decided, Jon, Rudy and Dakota made the buying experience comfortable and smooth. me test drive a few vehicles. Once I’d decided, Jon, Rudy and Dakota made the buying experience comfortable and smooth. More

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Great service and sales every time I come in. I have bought 6 cars from them in the last 3 years I have bought 6 cars from them in the last 3 years More

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John and the whole team I We’re amazing to work with. They took us on a test drive and then showed us every option on the truck. We weren’t planning on buying that night but ended up getting the truck an They took us on a test drive and then showed us every option on the truck. We weren’t planning on buying that night but ended up getting the truck and driving home that night. It wasn’t a long drawn out process, No pressure to buy warranties or options. They tell us all of them and we got what we wanted and wasn’t pressured into buying anything else. Test, drive learning the truck and saving the papers only took 1 1/2! Great experience and we plan on buying all of our future trucks there. Highly recommended.! More

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My experience buying my Ford Bronco was amazing. The staff took care of my every need. The staff took care of my every need. More

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