Jon McDaniel

Disappointment after disappointment. I was warned of this dealership but loved the car so much that I looked the other way. Now, after years of crumby service, continuous missed techni I was warned of this dealership but loved the car so much that I looked the other way. Now, after years of crumby service, continuous missed technical issues, relentless recalls, dishonest warranty coverage, disorganization, scheduling mishaps, miscommunications, and no focus on customer service I'm done. And I won't buy another Kia as a result. I'm guessing it's a top down issue. I sat in the waiting room one day and watched the GM walk around to each of the Jr. Dealers desks and berate them in front of staff and customers. That said, Jon in service is doing everything he can with the resources he's got... I like the guy. More

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