Jon Miller

The service department was Excellent. Dan took the time to explain everything about my tire and why it was recommended to buy a new tire rather than plug. It made total sense to me. As fo Dan took the time to explain everything about my tire and why it was recommended to buy a new tire rather than plug. It made total sense to me. As for the sales of my vehicle, I'm still very disappointed. In brief, back in June I purchased a new 2025 Rogue SV premium with no money down and 0% financing. It wasn't until I started reading the manual that my vehicle didn't have the options that I wanted. It was never explained to me that the platinum was the vehicle that had the options. They had no 2025 Rogue platinums so I bought a 2026 trading in my 2025. I ended up paying a down payment of around $7500 and also lost the 0% financing. I'm now paying my loan with 4.9% interest. I reached out to the sales person but he is no longer there along with the sales manager. Going forward I will look at other Nissan dealers for my future new car purchases. This was a bed experience. I'm only giving the service department 5 stars. Overall sales department, 1 star. More

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My 2022 Rogue was due for Oil change and tire rotation. Tracy Albertson has always been so attentive and helpful. I know that when I visit Kelly Nissan I am getting quality service. I live in Delaware but Tracy Albertson has always been so attentive and helpful. I know that when I visit Kelly Nissan I am getting quality service. I live in Delaware but visit NJ/PA area every 6 weeks, I see no reason to switch dealers since I have a strong relationship with Kelly! More

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walked in to look at new cars. I drove out 2 hours later in a new one. thanks gabriel I drove out 2 hours later in a new one. thanks gabriel More

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Great! I hate surveys very, very, very, very, very, very, thank you much. Thank you 😃 I hate surveys very, very, very, very, very, very, thank you much. Thank you 😃 More

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Very professional staff, they took my car in right on schedule, performed my state inspection and consulted with me on my multi point inspection. Highly recommend Kelly Nissan schedule, performed my state inspection and consulted with me on my multi point inspection. Highly recommend Kelly Nissan More

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Worst experience I've ever had in nearly 50 years of driving. How do you supposedly change the brake fluid and about 4 miles from the dealership the brakes don't work. There was also a front end alignme driving. How do you supposedly change the brake fluid and about 4 miles from the dealership the brakes don't work. There was also a front end alignment done????? After starting and stopping the car 5 lights plus a warning message came on. I was told that was because of a faulty alignment. All they said war the front of my car must have gotten hit after I left the dealership but they couldn't find a faulty sensor. Lastly, I asked that the clock be taken off military time. It was but it is set 2 hours and 20 minutes ahead of time i checked the manual under clock. It says to refer to page 2-49.Page 2-49 refers you to page 2-27. Page 2-27 refers you to separate Nissan Connect Owners Manual . I never received a separate Nissan Connect Owners Manual. I took the car back the same day and received no information for 3 hours until someone came and told me the car was done. As I said worst service ever. Michael Schwar More

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I feel Kelly Nissan is always reliable and the staff is always friendly and courteous. I am with Kelly for the past 18 years since I moved here. But, with Nissan for a total of 25 years from where I used always friendly and courteous. I am with Kelly for the past 18 years since I moved here. But, with Nissan for a total of 25 years from where I used to live. More

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Very friendly and inviting experience. All staff was friendly...even though the facility had no heat!! Still great service...with a smile!! Thanks everyone! All staff was friendly...even though the facility had no heat!! Still great service...with a smile!! Thanks everyone! More

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Great customer service, excellent work on my car, very clean and neat dealership, fast customer service. clean and neat dealership, fast customer service. More

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Mr. Miller has made everything right. Mr Creig not sure of his last name and the young Man that sold me the car his name is hard to pronounce I call him T. They have said they will make everything right. of his last name and the young Man that sold me the car his name is hard to pronounce I call him T. They have said they will make everything right. They were wonderful to me. Mr.John Miller head of service department assured me he will make it all right. They have been very kind. I am going to try and remove my last review. Thank you to everyone again to Mr.John Miller in the service department. Above and beyond to fix the issues I had. More

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