Jon Shapiro
Jon Shapiro at NYE Volkswagen
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Jon Shapiro

Service Consultant

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Jon Shapiro

April 26, 2024

Dealership Rating
Employee Rating

I've been buying VWs from this shop for nearly two decades. The service department in the last 5 - 10 years especially has been great to work with. They are always friendly, fast, and take time to ans More

by ebRome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Guzzardo

Apr 26, 2024

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2024

Dealership Rating
Employee Rating

John is the best service advisor ever. John equals greatness of all kinds in the auto industry Get this man raise a couple bucks an hour More

by JOSHUATICE602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch

April 22, 2024

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Very prompt and very professional great communication on what is needed I highly recommend them More

by JPNOYES
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 14, 2024

Dealership Rating
Employee Rating

The five stars says it all, you can't get better than that. What more can I say? More

by heatherbenson937
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 15, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 25, 2024

Dealership Rating
Employee Rating

John in service was very professional and accommodated me anyway he could which was a huge help-The rides back-and-forth, while my car was being serviced Made Be able to get the work done to my car without m More

by MAUREENZULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 13, 2024

Dealership Rating
Employee Rating

Jon and the mechanic who worked on my car were very professional and kept me informed while they figured out what needed to be done to my car. Can not say enough positive things about my experience wit More

by MLALLENSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 08, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and supportive to me and all went well during the time I was there More

by SWAII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Beach, Maxwell O'Conner , Dan Schritz

Mar 13, 2024

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 02, 2024

Dealership Rating
Employee Rating

Time was taken to complete everything I asked for! !! Chris is great and very knowledgeable, while completing work in a timely manner! Thank you More

by jessicagann05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kunkle

Mar 13, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 24, 2024

Dealership Rating
Employee Rating

I was able to have rpr completed as soon as the part became avlbl w/date and time that worked for my schedule. Waiting area is spacious and comfortable, svc advisor explained the needed rpr, and work w More

by JHGRUNENWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 18, 2024

Dealership Rating
Employee Rating

EXCELLENT SERVICE FROM STAR TO FINISH. EASY TO GET AN APPOINMENT. WORK DONE ON TIME. PLEASURE TO DEAL WITH More

by MIKES.SPORT.SHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Jim Guzzardo

Feb 20, 2024

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1

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