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Autostar Subaru of Silverthorne

Silverthorne, CO

4.3
187 Reviews

171 W 9th St

Silverthorne, CO

80498

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187 Reviews of Autostar Subaru of Silverthorne

January 10, 2026

Brad greeted me warmly and immediately took care of my low tire pressure issue. I was in and out in under 10 minutes. More

by shirsch5273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Rush
January 08, 2026

Brought in my 2018 WRX with some intermittent issues that became very difficult to pin down. After some service the problem still persisted as I could not leave my car there too long to find the issue. Brad More

by marshbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Rush, Robert Saunders
January 05, 2026

Alec was very friendly and patient. The process still takes longer than you expect, but everyone was friendly. I would recommend upgrading the refreshment area - the coffee and tea was More

by theviettis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Thompson
Jan 07, 2026 -

Autostar Subaru of Silverthorne responded

theviettis, Thank you for writing us a review! We greatly appreciate your business. Welcome to the Autostar Family!

December 28, 2025

Came in for a battery replacement on an 8 year old outback. With "diagnostics" labor, and new battery the bill came to over $900. I feel like I got ripped off. Probably will trade this car in befor More

by FLUTER419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Rush
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

FLUTER419, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 28, 2025

Came in for a cash deal. Literally took 4 hours from the time I agreed on a price to the time I walked into the finance Mgr’s office to deliver my check. Inexcusable. My time More

by harveyg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Kocak, Nathan Cummings, Joe Kocak
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Harveyg0, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 26, 2025

It is insane to pay an exorbitant rate for a 10 point safety inspection Too expensive for service More

by jsdoyle
Recommend Dealer
No
Employees Worked With
Brad Rush, Brad Rush
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Jsdoyle, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 24, 2025

Very professional and polite. Calm and collected and easy to work with and attentive to our needs More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Cummings
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Jeff, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 22, 2025

Rob was great at explaining everything. Growing up with a Dad and brother mechanics I understand most things. He took the time to prioritize what service I needed and what could wait. More

by SHARONDALEOFVAIL
Recommend Dealer
Yes
Employees Worked With
Robert Saunders, Robert Saunders
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Sharon, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 21, 2025

Being charged $308 for a diagnostic to determine nothing was wrong with my car feels like extortion. I understand you’re running a business, but to instill fear in me that I’ll irreparably damage my vehicle More

by AVORKAPIC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Rush
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

AVORKAPIC10, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 21, 2025

They were great. Professional. And very willing to help us find our perfect vehicle. Alec went above and beyond to make everything work so smooth More

by paladino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec, Alec Thompson
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

paladino, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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