Jordan Bryant

I am very hesitant to write this review concerning Justin McKinney. However, considering my sixty years of dealing with the public, I am appalled by his demeanor. I overheard the telephone call he h Justin McKinney. However, considering my sixty years of dealing with the public, I am appalled by his demeanor. I overheard the telephone call he had with my wife and daughter.. His tone of voice; his accusatory statements appeared to be intentionally deceptive since he obviously did not have all the facts. Admittedly, he had not conferred with his salesman. Having served in command positions, I have participated in multiple supervisory training assignments, These programs often emphasize that true leadership fosters a positive attitude when dealing with people. His people management skills fell short of standard expectations by failing to show empathy and for his customers concerns, He was not an active listener and started the telephone call with a long tirade of criticism and accusations. He failed to consider their concerns rather than avoiding unnecessary tension. As a sales manager in a supervisor position, he should abide by the Golden Rule of Christianity “do to others what you would have them do to you”. I would describe his communication with my family was very negative and eroded trust. After following up with his salesman to obtain additional details, he said, “I’ll call you back.” We are still waiting for that call. More

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Very professional and efficient service. Great people to by cars from. I’m a very happy repeat customer.. Great people to by cars from. I’m a very happy repeat customer.. More

by drbfweber Verified Customer Verified Customer

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Victory Lane does all the service work on my wife's car and my truck. We never have any problems. Highly recommend using The Quick Lane. and my truck. We never have any problems. Highly recommend using The Quick Lane. More

by RAYJAMI Verified Customer Verified Customer

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Masen was very easy to deal with when purchasing my Truck. He wasn't pushy and allowed for me to make my own decision. Would 10/10 recommend working with Masen when purchasing a new vehicle. Truck. He wasn't pushy and allowed for me to make my own decision. Would 10/10 recommend working with Masen when purchasing a new vehicle. More

by jacob.kraft Verified Customer Verified Customer

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Easy to deal with and fair pricing with no pressure. The sales team worked to find the vehicle that I wanted. The sales team worked to find the vehicle that I wanted. More

by gt4499 Verified Customer Verified Customer

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