35 Reviews
Write a ReviewDealership Experience
1 yr, 10 mos
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
36 Reviews of Jordan Cruz
January 08, 2026
Hi, I bought a Grand Cherokee Limited from this place. It was great to meet them. Jordan and Vonce have been so kind and helpful. Everything was clear. By the way, the car has been first selling car in th It was great to meet them. Jordan and Vonce have been so kind and helpful. Everything was clear. By the way, the car has been first selling car in the 2026. Therefor, they have been celebrated in the store and rang the bell. That was awesome! So far so good, but the second key of the car couldn't find by the staffs. I am still waiting for it. If you can't find, do order please. More
Other Employees Tagged: Jordan Cruz
January 04, 2026
Hi, I bought a Grand Cherokee Limited from this place. It was great to meet them. Jordan and Vonce have been so kind and helpful. Everything was clear. By the way, the car has been first selling car in th It was great to meet them. Jordan and Vonce have been so kind and helpful. Everything was clear. By the way, the car has been first selling car in the 2026. Therefor, they have been celebrated in the store and rang the bell. That was awesome! So far so good, we will see customer management process after the selling More
Other Employees Tagged: Vonce Isom
January 03, 2026
We had a great experience dealing with Jordan and Mike. They both were very helpful in getting the deal we needed and knowledgeable when we had questions. They both were very helpful in getting the deal we needed and knowledgeable when we had questions. More
Other Employees Tagged: Jordan Cruz
December 29, 2025
Great experience. Found what I was looking for at a price I was happy with. Never felt pressured and was talked to with respect. Found what I was looking for at a price I was happy with. Never felt pressured and was talked to with respect. More
Other Employees Tagged: Josh Miller
December 19, 2025
The sales process was smooth and straightforward, and the buying experience itself was very positive. However, the delivery process was extremely frustrating. Even though the salesperson had a documented buying experience itself was very positive. However, the delivery process was extremely frustrating. Even though the salesperson had a documented list of items that were supposed to be included with the vehicle, I was repeatedly asked to remind him of what was on that list. I also had to follow up multiple times regarding the delivery timeline because I had business commitments that depended on the van, but I never received clear or consistent answers. The van was originally promised within one week, but the delivery was delayed by an additional week, which created significant inconvenience. When the vehicle finally arrived, some of the agreed upon items were still missing despite having been discussed and documented. Because of these issues, the van had to be returned to the dealership for completion. In addition, the vehicle arrived with problems that should have been addressed during a proper pre delivery inspection. The tire pressure warning was active and the tire actually needed air, and the van was delivered dirty. Overall, while the sales portion of the experience was excellent, the delivery process lacked organization, communication, and quality control. There is clear room for improvement in follow through, accountability, and preparation before handing a vehicle over to a customer. More
Other Employees Tagged: Vonce Isom
September 07, 2025
Very nice people to work with listen to what I wanted and worked with me to get the payment that I needed. and worked with me to get the payment that I needed. More
Other Employees Tagged: Vonce Isom, Kenyon Carter

