Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
247 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

4.9

247 Reviews

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247 Reviews of Jordan Farmer

February 01, 2026

Dealership Rating
Employee Rating

They always take great care of the car at Crest Volvo. The loaner was clean and new and same model as our car. More

by JIM_MORTIMER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Crest Volvo Cars responded

We are delighted to hear that you consistently receive excellent care for your vehicle. Your satisfaction with our service team's attention to detail means everything to us. We're particularly pleased that the loaner vehicle met your expectations by being clean, new, and matching your own car model. Thank you for taking the time to share your positive experience with us. Your feedback reinforces our commitment to providing exceptional automotive care and service.

January 28, 2026

Dealership Rating
Employee Rating

The service experience is always a pleasant one. I recommend Crest Volvo.Professional and pleasant experience. More

by Gecstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock

Jan 29, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful feedback about your service experiences. We are pleased to hear that you consistently find our team to be professional and that each visit leaves you feeling satisfied. Your recommendation means everything to us, and we truly appreciate customers like you who recognize the care we put into providing quality service. We look forward to continuing to exceed your expectations in the future.

January 24, 2026

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Employee Rating

The service I received from Crest Volvo exceeded all expectations. I was driving across country when my Volvo XC60 had some trouble with its cooling system. Jordan received my call and got my car into t More

by santalvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Crest Volvo Cars responded

We are privileged to hear about your outstanding experience during your cross-country journey. It's wonderful that we could provide prompt assistance when your XC60 encountered cooling system issues, getting you back on the road quickly. We're especially pleased that our team maintained clear communication throughout the entire process, ensuring you stayed informed with regular updates. The attention to detail, including checking all fluids and providing a fresh wash, reflects our commitment to comprehensive care. Your kind words about the exceptional service mean a great deal to our entire team. We're honored that Crest Volvo Cars would be your preferred choice for future Volvo needs.

January 16, 2026

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Employee Rating

Ally has always taken good care of our Volvos. I own three and appreciate the consistency she and the Crest shop provide More

by Chet Daniel
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher, Mark Morgello

Jan 20, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with our team and service department. Having three Volvos shows your trust in the brand, and we're honored that you consistently choose us for their care. It means everything to us when customers like you appreciate the reliable and thorough service we strive to provide. Your loyalty and confidence in Crest Volvo Cars truly make our day. We look forward to continuing to serve you and your vehicles with the same dedication you've come to expect.

January 10, 2026

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Ally was great as always. Pleasure to work with and continue to be happy that I work with Crest Volvo. More

by macollinsrk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Jan 12, 2026

Crest Volvo Cars responded

We are pleased to hear about your wonderful experience with our team. Your continued satisfaction with our service means everything to us, and we truly value the trust you place in us. It's fantastic to know that you consistently have such positive interactions with our staff and that we continue to meet your expectations. We appreciate your loyalty and look forward to serving you for many years to come.

January 09, 2026

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Good sales people and service department is excellent. Comfortable environment. Easy to make appointments for service. More

by DEE5922
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our sales staff and service department. We take pride in creating a comfortable environment and making appointments easy for our customers. Your positive review truly means the world to us at Crest Volvo Cars.

January 09, 2026

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Good experience. Thank you for quickly taking care of my needs. Promotion and friendly service. More

by coxjenjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

Jan 12, 2026

Crest Volvo Cars responded

We are glad to hear about your positive experience with us. Your feedback about our quick service and friendly approach means a great deal to our team. We understand how important it is to address your automotive needs efficiently, and we're pleased we could deliver that for you. Thank you for taking the time to share your thoughts about the promotional offers and the welcoming service you received.

January 06, 2026

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Employee Rating

Great sales experience with Ricardo, and I love the car! Service, so far, so good. More

by SUSANY
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful sales experience and that you're loving your new vehicle! It's fantastic to know that our team provided you with excellent service during your purchase. We're also pleased that your service experience has been positive so far. Thank you for choosing Crest Volvo Cars, and we look forward to continuing to provide you with outstanding service for years to come.

January 04, 2026

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Jordan is always prepared and has a good handle on what the costs will be. He alerts you to any problems that arise More

by BILLHOWARDWACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Crest Volvo Cars responded

We are elated to hear about your positive experience with our service team. Having a team member who comes well-prepared and provides clear cost estimates makes such a difference in building trust with our customers. We're particularly pleased that you found the communication about any unexpected issues to be timely and transparent. Your feedback reinforces our commitment to delivering knowledgeable service and honest communication throughout every visit. Thank you for taking the time to share your experience.

January 03, 2026

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Employee Rating

Jordan Farmer is the best service advisor I’ve had. Always friendly and communicates well about any issues. Never been disappointed yet! More

by Villard.randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin

Jan 06, 2026

Crest Volvo Cars responded

Thank you for your review! We're delighted to hear about your consistently positive experiences with our service team. Having a service advisor who maintains excellent communication and friendliness makes all the difference in creating a trustworthy relationship. It's wonderful that you've never experienced disappointment and that you feel well-informed about any vehicle concerns. Your feedback highlights exactly the kind of reliable and personable service we strive to provide every customer at Crest Volvo Cars. We truly appreciate you taking the time to share your experience!

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