Jordan Hall

I got my cars maintenance and inspection done took a bit time but it is done properly. time but it is done properly. More

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I wrote this review right after purchasing my Hybrid RAV4 in October but saved it for six months to ensure my thoughts remained true and the car was the real deal (and not a lemon), and both are 100% the cas in October but saved it for six months to ensure my thoughts remained true and the car was the real deal (and not a lemon), and both are 100% the case, so here goes: My parents have been buying Toyotas from this dealership, specifically from Alan Rhode, for years. When it was my turn to buy my first car, there was no question — a Toyota from Alan was the move. And I am so, so glad I did. Alan wrote the definition of what car buying should be, and I now understand why my parents kept going back: he is happy, helpful, patient, transparent, and overall just easy to work with, always. There are no games with Alan, just trust, honesty, and helpful information. He's able to read between the lines of what I thought I wanted and, using his vast experience & knowledge, steer me toward what I actually wanted and needed. I am SO happy with every details of my car. The finance manager Alan paired me with, Jordan, who handled my loan, was also incredible. He made sure I understood everything I was signing so there were no surprises and never once tried to rush through anything. I share this too as another example of the priority Faulkner has clearly instilled in their people: to treat customers like friends, with trust, honesty, and transparency, rather than as just another sale. Not only are the people great, Toyotas are the real deal. We’ve never had a single issue with any of our Toyotas over the years; they have their reliable reputation for a reason. I am beyond happy with my car, and I know I’m in good hands when I return for service. Thanks for everything, Alan, Jordan, and Faulkner! P.S. we'll be back again as I’ve convinced my fiancé to trade in his old car for another Toyota from you when it's ready! More

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our salesman was very responsive in emails and communication overall. He helped us with test driving the vehicle several times and helped us with bringing in the vehicle to the shop in the evenin communication overall. He helped us with test driving the vehicle several times and helped us with bringing in the vehicle to the shop in the evening so we could see the truck under the lights. More

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Great customer service! ! Everyone was very professional and very accommodating!! I love my new Landcruiser!!! ! Everyone was very professional and very accommodating!! I love my new Landcruiser!!! More

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Friendly and helpful. I purchased a new pickup truck and I think I got a reasonable price. The transaction was done in about two hours. I purchased a new pickup truck and I think I got a reasonable price. The transaction was done in about two hours. More

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